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INFRA-3009 : Exclude monitoring state incidents from auto escalation (#395)

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* INFRA-3009 : Exclude monitoring state incidents from auto escalation

* INFRA-3009 : Constant for sla statuses
This commit is contained in:
Vijay Joshi
2024-03-13 16:27:24 +05:30
committed by GitHub
parent 2eba625b0d
commit 9e97bc8d98
1 changed files with 6 additions and 2 deletions
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8
model/incident/incident.go
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@@ -644,7 +644,7 @@ func (r *Repository) FindIncidentsByNotResolvedStatusAndGreaterSeverityTatThanCu
currentTime := time.Now()
result := r.gormClient.Table("incident").
Where("incident_status.name <> ? and incident_status.name <> ? and incident.severity_tat <= ? and severity.id <> ?", Resolved, Duplicated, currentTime, 1).
Where("incident_status.name <> ? and incident_status.name <> ? and incident_status.name <> ? and incident.severity_tat <= ? and severity.id <> ?", Resolved, Duplicated, Monitoring, currentTime, 1).
Joins("JOIN severity ON severity.id = incident.severity_id").
Joins("JOIN incident_status on incident.status = incident_status.id").
Select("incident.*").
@@ -752,7 +752,7 @@ func (r *Repository) FetchAllNonTerminalIncidentStatuses() (*[]IncidentStatusEnt
func (r *Repository) FetchAllOpenIncidentsWithSeverityTATGreaterThan(slaStart, slaEnd string, severityId ...int) (*[]IncidentEntity, error) {
var incidents []IncidentEntity
query := fmt.Sprintf("SELECT * FROM incident WHERE severity_tat >= '%v' AND severity_tat < '%v' AND severity_id IN (%v) AND status IN (SELECT id FROM incident_status WHERE is_terminal_status = false) ORDER BY team_id;", slaStart, slaEnd, strings.Trim(strings.Join(strings.Fields(fmt.Sprint(severityId)), ","), "[]"))
query := fmt.Sprintf("SELECT * FROM incident WHERE severity_tat >= '%v' AND severity_tat < '%v' AND severity_id IN (%v) AND status IN (%s) ORDER BY team_id;", slaStart, slaEnd, strings.Trim(strings.Join(strings.Fields(fmt.Sprint(severityId)), ","), "[]"), SLA_BREACH_ALLOWED_STATUSES)
logger.Info("Query: ", zap.String("query", query))
result := r.gormClient.Raw(query).Scan(&incidents)
if result.Error != nil {
@@ -805,3 +805,7 @@ func buildIntervalExpr(severityIdToArchivalHoursMap map[int]int) string {
severityIdToArchivalHoursMap[4],
)
}
const (
SLA_BREACH_ALLOWED_STATUSES = "1,2"
)