NTP-62017| varshitha |WhatsApp Call Interaction Feedback (#1447)

src/components/Notifications/NotificationList.tsx

@@ -100,6 +100,17 @@ const NotificationList: React.FC<NotificationListProps> = ({
     } else if (templateName === TemplateTypes.COLLECTION_ESCALATION_RAISED) {
       dispatch(getReporteesWithAllocation(agentReferenceId || '', countOfEscalationEnabled));
       dispatch(setShowLogoutModal(true));
+    } else if (templateName === TemplateTypes.WHATSAPP_CALL_INTERACTION) {
+      navigateToCaseDetails(
+        params?.customerReferenceId,
+        params?.loanAccountNumber,
+        params?.caseReferenceId,
+        params?.businessVertical,
+        navigate,
+        APP_ROUTES.CASE_DETAIL.path,
+        undefined,
+        TAB_KEYS.COMMUNICATION_HISTORY
+      );
     } else {
       navigateToCaseDetails(
         params?.customerReferenceId,

src/components/Notifications/constants.tsx

@@ -70,7 +70,8 @@ export const TemplateTypes = {
   ANOMALY_TRACKER_RESOLUTION: 'ANOMALY_TRACKER_RESOLUTION',
   COLLECTION_PAUSE_EFFORTS_CASE_PAUSED: 'COLLECTION_PAUSE_EFFORTS_CASE_PAUSED',
   COLLECTION_UNPAUSE_EFFORT_EVENT: 'COLLECTION_UNPAUSE_EFFORT_EVENT',
-  COLLECTION_ESCALATION_RAISED: 'COLLECTION_ESCALATION_RAISED'
+  COLLECTION_ESCALATION_RAISED: 'COLLECTION_ESCALATION_RAISED',
+  WHATSAPP_CALL_INTERACTION: 'WHATSAPP_CALL_INTERACTION'
 };
 
 export const PaymentSuccessTemplateTypes = [
@@ -160,7 +161,8 @@ export const NotificationTabTemplateMap = {
     TemplateTypes.ANOMALY_TRACKER_RESOLUTION,
     TemplateTypes.COLLECTION_PAUSE_EFFORTS_CASE_PAUSED,
     TemplateTypes.COLLECTION_UNPAUSE_EFFORT_EVENT,
-    TemplateTypes.COLLECTION_ESCALATION_RAISED
+    TemplateTypes.COLLECTION_ESCALATION_RAISED,
+    TemplateTypes.WHATSAPP_CALL_INTERACTION
   ],
   [NotificationTabTypes.Tasks]: [
     TemplateTypes.SUPPORT_REQUEST_RECEIVED,
@@ -318,6 +320,10 @@ export const TemplateInfoMap = {
   [TemplateTypes.COLLECTION_ESCALATION_RAISED]: {
     label: 'Collection Escalation Raised',
     icon: <EscalationNotifIcon />
+  },
+  [TemplateTypes.WHATSAPP_CALL_INTERACTION]: {
+    label: 'Whatsapp Call Interaction',
+    icon: <CallbackNotification />
   }
 };