NTP-15943 | registerOnCallTransfer

packages/adapter-ameyo/lib/assets/js/ajaxClient.ts

@@ -11,7 +11,7 @@ export enum MessagingType {
     ON_AMEYO_CALL_DISCONNECTED = 'onAmeyoCallDisconnected',
     ON_AMEYO_AGENT_ON_BREAK = 'onAmeyoAgentOnBreak',
     ON_AMEYO_FORCED_LOGOUT = 'onAmeyoForcedLogout',
-
+    ON_AMEYO_CALL_TRANSFER = 'onAmeyoCallTransfer',
 
 }
 
@@ -44,6 +44,7 @@ let http = createRequestObject();
 enum pushResponseTypes {
     UserCallModelUpdatedPush = 'UserCallModelUpdatedPush',
     CustomerCallMemberUpdatedPush = 'CustomerCallMemberUpdatedPush',
+    UserCallMemberUpdatedPush = 'UserCallMemberUpdatedPush',
     CRMCreateNotifyPush = 'CRMCreateNotifyPush',
     UserCCRuntimeUpdatedPush = 'UserCCRuntimeUpdatedPush',
     UserLoggedOffPush = 'UserLoggedOffPush'
@@ -86,7 +87,7 @@ function extractUserCallModelUpdatedPush(rawResponse) {
                 res = jsonData;
                 sendCallStatusMessage(res);
             }
-            if (jsonData.pushType === pushResponseTypes.CustomerCallMemberUpdatedPush) {
+            if (jsonData?.pushType === pushResponseTypes.CustomerCallMemberUpdatedPush) {
                 const payload = jsonData?.data;
                 // handle for transfer call
                 if (payload?.isDisposing &&
@@ -94,7 +95,17 @@ function extractUserCallModelUpdatedPush(rawResponse) {
                     payload?.status === 'hungup')
                     sendCallStatusMessage(jsonData);
             }
-            if (jsonData.pushType === pushResponseTypes.UserCCRuntimeUpdatedPush) {
+            if (jsonData?.pushType === pushResponseTypes.UserCallMemberUpdatedPush) {
+                const payload = jsonData?.data;
+                // handle for transfer call
+                if (payload?.associationType === 'transfer.association' && ['ringing', 'connected', 'hungup'].includes(payload?.status)) {
+                    window.postMessage({
+                        type: MessagingType.ON_AMEYO_CALL_TRANSFER,
+                        data: payload
+                    })
+                }
+            }
+            if (jsonData?.pushType === pushResponseTypes.UserCCRuntimeUpdatedPush) {
                 const payload = jsonData?.data;
                 //handle ameyo erroronous condition
                 if (payload?.isOnBreak) {

packages/adapter-ameyo/lib/main.ts

@@ -33,6 +33,7 @@ class AmeyoAdapter implements IAdapter {
         onAgentAvailabilityChange: (isAgentAvailable: boolean) => void
         onForcedLogout: () => void
         onAgentsForCallTransfer: (data: GenericObject) => void
+        onCallTransfer: (data: GenericObject) => void;
     };
     private currentCallState: string;
     private eventListenerUrl: string;
@@ -71,6 +72,8 @@ class AmeyoAdapter implements IAdapter {
             onForcedLogout: () => {
             },
             onAgentsForCallTransfer: () => {
+            },
+            onCallTransfer: () => {
             }
         };
         this.sessionId = '';
@@ -194,6 +197,9 @@ class AmeyoAdapter implements IAdapter {
         if (data?.type === MessagingType.ON_AMEYO_FORCED_LOGOUT) {
             this.callbacks.onForcedLogout()
         }
+        if(data?.type === MessagingType.ON_AMEYO_CALL_TRANSFER){
+            this.callbacks.onCallTransfer(data?.data);
+        }
     };
 
     registerOnCallIncoming(callback: (callState: StateType) => void) {
@@ -231,6 +237,10 @@ class AmeyoAdapter implements IAdapter {
         this.callbacks.onAgentsForCallTransfer = callback;
     }
 
+    registerOnCallTransfer(callback: (data: GenericObject) => void) {
+        this.callbacks.onCallTransfer = callback;
+    }
+
     acceptCall() {
         console.log('acceptCall');
         acceptSipCall();

packages/adapter-ameyo/types/MessagingType.ts

@@ -6,7 +6,8 @@
      ON_AMEYO_CALL_DISCONNECTED = 'onAmeyoCallDisconnected',
     ON_AMEYO_AGENT_ON_BREAK = 'onAmeyoAgentOnBreak',
     ON_AMEYO_FORCED_LOGOUT = 'onAmeyoForcedLogout',
+    ON_AMEYO_CALL_TRANSFER = 'onAmeyoCallTransfer',
 }
 
 
-export default MessagingType;
+export default MessagingType;

packages/common/lib/Interfaces/IAdapter.ts

@@ -8,7 +8,7 @@ class IAdapter {
     registerOnAgentAvailabilityChange(callback: (isAgentAvailable: boolean) => void) {callback(false)}
     registerOnForcedLogoutListener(callback:()=>void) {callback()}
     registerOnAgentsForCallTransfer(callback: (data : GenericObject) => void) {callback({})}
-
+    registerOnCallTransfer(callback: (data: GenericObject) => void) {callback({})}
     acceptCall() {}
     rejectCall() {}
     muteCall() {}
@@ -22,7 +22,7 @@ class IAdapter {
     getAgentAvailability(): boolean {return  false}
     getLatestCallState() {return {}}
     getAvailableAgentsForCallTransfer() {}
-    transferCallToAgent(data: GenericObject) {console.log("transfer call to agent", data)}
+    transferCallToAgent(data: GenericObject) {}
 }
 
 export default IAdapter;

packages/core/lib/useCallSdk.ts

@@ -112,6 +112,10 @@ function UseCallSdk({AdapterClass, adapterOptions}: {
         adapter.registerOnAgentsForCallTransfer(callback);
     }
 
+    function  registerOnCallTransfer(callback: (data: GenericObject) => void) {
+        adapter.registerOnCallTransfer(callback);
+    }
+
     function acceptCall() {
         adapter.acceptCall();
     }
@@ -169,6 +173,7 @@ function UseCallSdk({AdapterClass, adapterOptions}: {
         registerOnAgentAvailabilityChange,
         registerOnForcedLogoutListener,
         registerOnAgentsForCallTransfer,
+        registerOnCallTransfer,
         acceptCall,
         rejectCall,
         disposeCall,