NTP-26125 | callStateManager Completed

.npmrc

@@ -0,0 +1 @@
+registry=http://localhost:4873/

packages/adapter-ameyo/lib/callStateManager.ts

@@ -1,29 +1,7 @@
 import {MessagingType, parseQuerystring} from "./assets/js/ajaxClient.ts";
 
-type CallStatus = 'inactive' | 'initialized' | 'ringing' | 'connected' | 'hungup';
+import {CallStatus, PushType, CallState} from "./types.ts";
 
-enum PushType {
-    UserCallModelUpdated = 'UserCallModelUpdatedPush',
-    CustomerCallMemberUpdated = 'CustomerCallMemberUpdatedPush',
-    CustomerCallMemberCreated = 'CustomerCallMemberCreatedPush',
-    CRMCreateNotify = 'CRMCreateNotifyPush'
-}
-
-
-interface CallState {
-    isConnected: boolean;
-    lastCallStatus: CallStatus;
-    customerCallStatus: string | null;
-    crtObjectId: string | null;
-    connectionAttempts: number;
-    customerInfo: {
-        phoneNumber?: string;
-        lan?: string;
-        crtObjectId?: string;
-        userCRTObjectId?: string;
-        callId?: string;
-    } | null;
-}
 class CallStateManager {
     private state: CallState = {
         isConnected: false,
@@ -90,6 +68,18 @@ class CallStateManager {
             case PushType.CRMCreateNotify:
                 this.handleCRMCreate(data);
                 break;
+
+            case PushType.UserCallMemberUpdated:
+                this.handleUserCallMemberUpdate(data);
+                break;
+
+            case PushType.UserCCRuntimeUpdated:
+                this.handleUserCCRuntimeUpdate(data);
+                break;
+
+            case PushType.UserLoggedOff:
+                this.handleUserLoggedOff();
+                break;
         }
     }
 
@@ -167,6 +157,36 @@ class CallStateManager {
         };
     }
 
+    private handleUserCallMemberUpdate(data: any) {
+        const validStatuses = ["ringing", "connected", "hungup"];
+
+        if (data?.associationType === 'transfer.association' &&
+            validStatuses.includes(data?.status)) {
+            window.postMessage({
+                type: MessagingType.ON_AMEYO_CALL_TRANSFER,
+                data
+            });
+        }
+    }
+
+    private handleUserCCRuntimeUpdate(data: any) {
+        if (data?.isOnBreak) {
+            window.postMessage({
+                type: MessagingType.ON_AMEYO_AGENT_ON_BREAK,
+                data: {
+                    reason: data
+                }
+            });
+        }
+    }
+
+    private handleUserLoggedOff() {
+        window.postMessage({
+            type: MessagingType.ON_AMEYO_FORCED_LOGOUT,
+            data: {}
+        });
+    }
+
     private handleCallDisconnect() {
         window.postMessage({
             type: MessagingType.ON_AMEYO_CALL_DISCONNECTED,
@@ -186,7 +206,6 @@ class CallStateManager {
     }
 }
 
-// Usage
 export const callStateManager = new CallStateManager();
 
 export function extractAndProcessEvents(rawResponse) {
@@ -204,8 +223,8 @@ export function extractAndProcessEvents(rawResponse) {
 
     // Process events in order, prioritizing CRMCreateNotifyPush
     const sortedParts = [
-        ...parts.filter(part => part?.pushType === 'CRMCreateNotifyPush'),
-        ...parts.filter(part => part?.pushType !== 'CRMCreateNotifyPush')
+        ...parts.filter(part => part?.pushType === PushType.CRMCreateNotify),
+        ...parts.filter(part => part?.pushType !== PushType.CRMCreateNotify)
     ];
 
     sortedParts.forEach(event => {

packages/adapter-ameyo/lib/types.ts

@@ -76,3 +76,30 @@ export type CallTransferData = {
     campaignId : string,
     targetCRTObjectId: string
 }
+
+export type CallStatus = 'inactive' | 'initialized' | 'ringing' | 'connected' | 'hungup';
+
+export enum PushType {
+    UserCallModelUpdated = 'UserCallModelUpdatedPush',
+    CustomerCallMemberUpdated = 'CustomerCallMemberUpdatedPush',
+    CustomerCallMemberCreated = 'CustomerCallMemberCreatedPush',
+    CRMCreateNotify = 'CRMCreateNotifyPush',
+    UserCallMemberUpdated = 'UserCallMemberUpdatedPush',
+    UserCCRuntimeUpdated = 'UserCCRuntimeUpdatedPush',
+    UserLoggedOff = 'UserLoggedOffPush'
+}
+
+export interface CallState {
+    isConnected: boolean;
+    lastCallStatus: CallStatus;
+    customerCallStatus: string | null;
+    crtObjectId: string | null;
+    connectionAttempts: number;
+    customerInfo: {
+        phoneNumber?: string;
+        lan?: string;
+        crtObjectId?: string;
+        userCRTObjectId?: string;
+        callId?: string;
+    } | null;
+}