diff --git a/android/navi-chat/src/main/java/com/navi/chat/ui/activities/CRMWebViewActivity.kt b/android/navi-chat/src/main/java/com/navi/chat/ui/activities/CRMWebViewActivity.kt
index 28fd84e7e3..b9e617f368 100644
--- a/android/navi-chat/src/main/java/com/navi/chat/ui/activities/CRMWebViewActivity.kt
+++ b/android/navi-chat/src/main/java/com/navi/chat/ui/activities/CRMWebViewActivity.kt
@@ -33,6 +33,7 @@ import com.navi.chat.models.WebViewIntent
 import com.navi.chat.network.retrofit.CRMWebViewClient
 import com.navi.chat.utils.CHAT_BOT_SCREEN_NAME
 import com.navi.chat.utils.CRM_WEB_VIEW_ACTIVITY
+import com.navi.chat.utils.EXTERNAL_DEEPLINK_BASE_URL
 import com.navi.chat.utils.NAVI_CLICK_ACTION_URL
 import com.navi.chat.utils.NAVI_JAVA_SCRIPT
 import com.navi.chat.utils.NaviChatAnalytics
@@ -163,13 +164,25 @@ class CRMWebViewActivity : BaseActivity() {
     }
 
     private fun handleNavigation(activity: CRMWebViewActivity, ctaData: CtaData) {
-        DeepLinkManager.getDeepLinkListener()
-            ?.navigateTo(
-                activity = activity,
-                ctaData,
-                finish = ctaData.finish.orFalse(),
-                clearTask = ctaData.clearTask.orFalse()
-            )
+        ctaData.url?.let {
+            if (it.startsWith(EXTERNAL_DEEPLINK_BASE_URL)) {
+                DeepLinkManager.getDeepLinkListener()
+                    ?.fetchBranchSDKData(
+                        activity = activity,
+                        it,
+                        finish = ctaData.finish.orFalse(),
+                        clearTask = ctaData.clearTask.orFalse()
+                    )
+            } else {
+                DeepLinkManager.getDeepLinkListener()
+                    ?.navigateTo(
+                        activity = activity,
+                        ctaData = ctaData,
+                        finish = ctaData.finish.orFalse(),
+                        clearTask = ctaData.clearTask.orFalse()
+                    )
+            }
+        }
     }
 
     @SuppressLint("SetJavaScriptEnabled")
diff --git a/android/navi-chat/src/main/java/com/navi/chat/utils/Constants.kt b/android/navi-chat/src/main/java/com/navi/chat/utils/Constants.kt
index 5141cf8ccc..3e2882892b 100644
--- a/android/navi-chat/src/main/java/com/navi/chat/utils/Constants.kt
+++ b/android/navi-chat/src/main/java/com/navi/chat/utils/Constants.kt
@@ -153,3 +153,4 @@ const val PRODUCT_TYPE = "productType"
 const val PRODUCT = "product"
 const val IS_LANDING_ROUTE_TRUE = "isLandingRoute=true"
 const val CRM_WEB_VIEW_ACTIVITY = "CRMWebViewActivity"
+const val EXTERNAL_DEEPLINK_BASE_URL = "https://m.navi.com"