Commit Graph

84 Commits

Author SHA1 Message Date
Shivam Handa
e83e5075a8 NTP-13111 | app_name changed to tracker_app_name (#471)
* NTP-13111 | logs added

* NTP-13111 | app_name changed to tracker_app_name
2025-01-07 18:37:17 +05:30
Shivam Handa
41f138c8d9 NTP-13111 | logs added (#470) 2025-01-07 17:34:56 +05:30
Shashank Shekhar
85a1c89ca6 NTP-4943 | making ee monitoring service webhook call upon severity update (#461)
* NTP-4943 | making ee monitoring service webhook call upon severity update

* NTP-4943 | review comments resolved
2024-11-12 12:26:00 +05:30
Vijay Joshi
4dcffd1e72 INFRA-3811 : Remove severity, business affected, contributing factors,additional tags and add impact in QA Houston (#457)
* INFRA-3811 : Remove severity, business affected, contributing factors, additional tags and add impact

* INFRA-3811 : PR Review comments
2024-09-23 12:17:04 +05:30
Vijay Joshi
fd2a977e82 INFRA-3705 : Creation of RCA ticket for sev-0 non-escalated non-CX incidents (#456)
* INFRA-3705 : Creation of RCA ticket for sev-0 non-escalated non-CX incidents

* INFRA-3705 : Self review

* INFRA-3705 : Fix tests:

* INFRA-3705 : UT's and minor constant changes

* INFRA-3705 : Add migration script
2024-09-17 10:01:07 +05:30
Vijay Joshi
843274cf48 INFRA-3703 : Houston side changes to accomodate QA use case (#452)
* INFRA-3703 : Houston side changes to accomodate QA use case

* INFRA-3703 : UT failure fix

* INFRA-3703 : Minor changes

* INFRA-3703 : Unique constraint

* INFRA-3703 : Edit migration file

* INFRA-3703 : PR review comments and UT's

* INFRA-3703 : Channel name resolution
2024-09-05 19:27:42 +05:30
Vijay Joshi
288a7f8457 INFRA-3664 : Make get users in conversation api more performant, add api to sync incident users, module to track request statuses and remove old add incident-user api (#451)
* INFRA-3664 : Make get users in conversation api more performant

* INFRA-3664 : Add apis for incident user sync and get users in incident performance improvements

* INFRA-3664 : Self review

* INFRA-3664 : Add migration script

* INFRA-3664 : Review comments

* INFRA-3664 : Constant chanes

* INFRA-3664 : Add rate limit constants

* INFRA-3664 : Add rate limit constants

* INFRA-3664 : Fix failing tests

* INFRA-3664 : Add UT's
2024-08-29 11:52:56 +05:30
Vijay Joshi
a10d71aaea INFRA-3661 : Filter out errors for duplicate key value pairs (#450)
* INFRA-3661 : Filter out errors for duplicate key value pairs

* INFRA-3661 : PR review changes

* INFRA-3611 : Remove whitespace
2024-08-12 17:25:26 +05:30
Vijay Joshi
804be01c2f INFRA-3467 : Private Houston Incidents (#445)
* INFRA-3467 : Private Houston Incidents

* INFRA-3627 : Minor self review

* INFRA-3627 : PR Review changes

INFRA-3627 : Minor changes

INFRA-3627 : UT fix

INFRA-3637 : Message changes

INFRA-3627 : Minor changes

INFRA-3627 : Constant fix

INFRA-3627 : Do not post SLA breach in public channels for private incidents
2024-08-08 19:20:04 +05:30
Vijay Joshi
55da2b4791 INFRA-3570 : Do not show the current severity and status in update incident in slack UI (#439)
* INFRA-3570 : Do not show same severity and status in update incident in slack UI

* INFRA-3570 : Cyclic dependency fix

* INFRA-3570 : Minor changes

* INFRA-3570 : Add UT'S

* INFRA-3570 : Major refactor

* INFRA-3570 : Move all incident status repo functions to new service

* INFRA-3570 : Add UT's
2024-07-18 13:17:28 +05:30
Shashank Shekhar
7489f0fd77 INFRA-3544 | Adding Sev-4 in Houston (#438)
* INFRA-3554 | Adding sev-4 severity

* INFRA-3554 | Adding the migration queries
2024-07-15 17:49:40 +05:30
Amit Jambotkar
3a3a0a7c26 INFRA-3437|Amit|Severity reduction (#427)
* INFRA-3437|Amit|Severity reduction

* INFRA-3437|Amit|Severity reduction

* INFRA-3437|Amit|Severity reduction
2024-06-18 17:54:10 +05:30
Vijay Joshi
1f1679b272 INFRA-3126 : Cleanup of deprecated API's and dead code (#414)
* INFRA-3126 : Cleanup of deprecated API's and dead code

* INFRA-3126 : More cleanup
2024-04-15 17:28:39 +05:30
Vijay Joshi
0ed941abc3 INFRA-3151 : Add unarchival listener to add houston bot to incident slack channel (#416)
* INFRA-3151 : Add unarchival listener to add houston bot to incident slack channel

* INFRA-3151 : review comments

* INFRA-3151 : format fix
2024-04-12 18:53:06 +05:30
Vijay Joshi
0d613a4bfb INFRA-2887 : SLA breach heads up cron refactor/reimplementation (#411)
* INFRA-2887 : SLA breach heads up cron refactor/reimplementation

* INFRA-2887 : Code review comments
2024-04-01 19:18:38 +05:30
Vijay Joshi
15c25eeae3 INFRA-2887 : auto archive refactor (#410)
* INFRA-2887 : Refactor auto escalate

* INFRA-2887 : Old cron cleanup and waitgroup refactor

* INFRA-2887 : Remove redundant nil check

* INFRA-3101 : aDD UT'S AND RETRYABLE LOGIC

* INFRA-2887 : review comments
2024-03-28 15:09:44 +05:30
Vijay Joshi
164a29cb86 INFRA-2887 : Added api for post team metrics (#407)
* INFRA-2887 : Added api for post team metrics

* INFRA-2887 : Separate services into cron specific purpose

* INFRA-2887 : PR Review changes

* INFRA-2887 : Old cron cleanup

* INFRA-2887 : Add util fn

* INFRA-2887 : Ashvin's review comments

* INFRA-2887 : empty check on team channel
2024-03-25 14:26:44 +05:30
Shashank Shekhar
233c632d38 INFRA-2866 | Create and update incident with assigner and responder from slack (#394)
* INFRA-2866 | create incident modal with product

* INFRA-2866 | Update product flow

* INFRA-2866 | Resolving review comments

* INFRA-2866 | Adding default values for product, assigner and responder

* INFRA-2866 | bug fix in getting assigner and responder team

* INFRA-2866 | bug-fix: users in no team are not getting products

* INFRA-2866 | adding log lines

* INFRA-2866 | adding assigner team members into incident

* INFRA-2866 | updated help command response text

* INFRA-2866 | adding assigner team members by severity

* INFRA-2866 | updating product list for users with no product

* INFRA-2866 | assigner teams = (teamsOfUser ++ teamsOfSelectedProducts)

* INFRA-2866 | renamed assigner to reporting team

* INFRA-2866 | query to seed product as others for current open incidents without any product
2024-03-19 16:26:30 +05:30
Vijay Joshi
f40eb669a3 INFRA-3026 : Skip already_in_channel error for alerting during auto escalation (#398) 2024-03-14 14:44:57 +05:30
Vijay Joshi
04252b8248 INFRA-3026 : Make email regex lenient (#396) 2024-03-14 11:03:39 +05:30
Vijay Joshi
2eba625b0d INFRA-2888 : Added custom metrics on all major flows (#393)
* INFRA-2888 : Added alerts on all major flows

* INFRA-2888 : Remove unnecessary space

* INFRA-2888 : Metric handler

* INFRA-2888 : Review changes

* INFRA-2888 : Build fix

* INFRA-2888 : Code cleanup

* INFRA-2888 : Review comments round 1

* INFRA-2888 : Err msg changes

* INFRA-2888 : task to job in name
2024-03-12 19:56:52 +05:30
Vijay Joshi
793c9183ec INFRA-2931 : Auto archival of all severity incidents (#387)
* INFRA-2931 : Basic setup for auto archival

* INFRA-2931 : Cron implemented for auto archival

* INFRA-2931 : query based on config map

* INFRA-2931 : change query to is false

* INFRA-2931 : Minor changes in names and duplicate archival conditions
2024-03-05 19:25:18 +05:30
Shashank Shekhar
d4d7da3328 INFRA-2866 | Create and update incident api changes (#386)
* INFRA-2866 | added APIs to get product for user and to get asigner and responder teams

* INFRA-2866 | added create-incident-v3 API

* INFRA-2866 | migration script to fill team_severity, team_user and team_user_severity tables

* INFRA-2866 | adding team severity users upon team and severity update

* INFRA-2866 | using update team v2 in slack action

* INFRA-2866 | update product flow

* INFRA-2866 | fixed user not invited issue

* INFRA-2866 | updated API paths

* INFRA-2866 | using constant for header fetching

* INFRA-2866 | PR review changes
2024-03-05 15:26:00 +05:30
Vijay Joshi
8ad6a842f8 INFRA-2971 : Add member api segregated (#385)
* INFRA-2971 : Add member api segregated

* INFRA-2971 : pr review changes

* INFRA-2971 : Message updated
2024-03-05 13:03:56 +05:30
Vijay Joshi
983c743609 INFRA-2873 : Team Management V2 - Update team, remove member, make manager, get team details Phase 2 changes (#381)
* INFRA-2873 : Completed till update team and remove member flow

* INFRA-2873 : Complete make manager, remove member, get teams flow

* INFRA-2873 : Minor auth service and rebase changes

* INFRA-2873 : Minor changes

* INFRA-2873 : Minor changes

* INFRA-2873 : PR Review changes

* INFRA-2873 : Added UTs

* INFRA-2873 : Second round review changes
2024-02-27 17:02:22 +05:30
Vijay Joshi
7c1282711b INFRA-2873 : Severity wise team member list - Team Management Module - Add team (#372)
* INFRA-2873 : Boilerplate setup for team management revamp:

* INFRA-2873 : Complete till add team flow

* INFRA-2873 : Added unit tests and migration scripts

* INFRA-2873 : Code review comments

* INFRA-2873 : Add getter for team severity

* INFRA-2873 : Second round of review
2024-02-23 16:05:20 +05:30
Shashank Shekhar
aa8161ca8b INFRA-2911 | Product service, repo and handler (#373)
* INFRA-2911 | Product entity, modal and repository

* INFRA-2911 | Product service and handler

* INFRA-2911 | Product service test

* INFRA-2911 | Optimisations

* INFRA-2911 | Optimisations
2024-02-19 18:57:10 +05:30
Shashank Shekhar
36d590221c INFRA-2829 | Implemented transaction in create incident flow (#371)
* INFRA-2829 | Implemented transaction in create incident flow

* INFRA-2829 | created util func for rollback

* INFRA-2829 | removed redundant cod to create slack channel
2024-02-16 14:47:22 +05:30
Vijay Joshi
f8b286adb1 INFRA-2856 : Added alerts for incident creation, resolve and zenduty failures (#366) 2024-02-12 19:11:02 +05:30
Shashank Shekhar
e88123ede6 INFRA-2847 | Added API to remove member from severity (#365)
* INFRA-2847 | Added API to remove member from severity

* INFRA-2847 | Adding missing return statements after http responses

* INFRA-2847 | Checking if user is already part of sev list or not before removing

* INFRA-2847 | Updated error messages and code formatting
2024-02-12 18:16:12 +05:30
Gullipalli Chetan Kumar
a4c648649b TP-54496 | Created justification message prompt for de-escalation (#360)
* TP-54496| created justification message prompt for de-escalation

* TP-54496| added migration file to update new column in log table

* TP-54496| added feature flag

* TP-54496| created util functions and constants

* TP-54496| updated design changes

* TP-54496| made the requested changed in PR comments

* TP-54496| fixed bugs in merge conflicts

* TP-54496| acknowledging to slack before hand so to not time out

* TP-54496| modified log entity field justification

---------

Co-authored-by: Shashank Shekhar <shashank.shekhar@navi.com>
2024-02-07 18:11:50 +05:30
Vijay Joshi
ad96361d68 TP-49979 , TP-52174 : API to get resolution tags + resolve incident API + incident resolve entire flow refactor (#347)
* TP-49979 : Added API to get tags for resolving incident

* TP-49979 : Set up basic structure for resolve incident from UI

* TP-49979 : Complete till post rca flow

* TP-49979 : Complete till rca gen flow

* TP-52174 : rebase changes

* TP-52174 : Integrate with slack

* TP-52174 : fix error in flows

* TP-52174 : Segregate interface and impl

* TP-52174 : Fix ut failures

* TP-52174 : Fix resolve tag api error

* TP-52174 : Fix jira link bug

* TP-52174 : Remove nil

* TP-52174 : Rebase changes

* TP-52174 : Jira links table fix

* TP-52174 : Line length fix

* TP-52174 : Makefile changes

* TP-52174 : Basic bug fixes

* TP-52174 : Minor fixes

* TP-52174 : Add UT's for initial flows

* TP-52174 : Added all UT's

* TP-52174 : More PR review changes

* TP-52174 : Add UT's for incident jira and tag service

* TP-52174 : Fix jira link bug and batched create incident tags db call

* TP-52174 : Make auto archival severities configurable

* TP-52174 : Fix jira link in incident table issue
2024-02-01 15:23:15 +05:30
Gullipalli Chetan Kumar
8e7619f972 TP-52454 : Created Zenduty integration (#348)
* TP-52454| created zenduty integration

* TP-52454| added migration script for external team table

* TP-52454| added extra logs

* TP-52454| modified logs

* TP-52454|added extra logs

* TP-52454| changed post url for zenduty

* TP-52454| fixed bugs in zenduty client

* TP-52454| created constants for environmental varibales

* TP-52454| enabled zenduty if severity is less than or equal to the defined config
2024-01-12 14:24:19 +05:30
Gullipalli Chetan Kumar
e4c4fec988 TP-50862 | Exposed an api to get slack conversation pre signed url (#349)
* TP-50862| created api to get slack conversation pre signed url

* TP-50862| added unit tests

* TP-50862| fixed authentication bug
2024-01-09 10:01:33 +05:30
Ajay Devarakonda
72b6271947 TP-52077 | Implemented retry option for rca generation failure (#344)
* TP-38709 | Merging the changes to master on the logfix

* TP-52077 | Added on demand rca generation entry point and its implementation

* TP-52077 | slack client ack request issue fix

* TP-52077 | implemented retry button for rca generation failure

* TP-52077 | Added rca generation unit tests

* TP-52077 | Addressed review comments

* TP-52077 | Added retyr button on rca generation failure incoming webhook

* TP-52077 | Fixed unit test conflicts
2024-01-05 17:02:53 +05:30
Gullipalli Chetan Kumar
aeb572f47e TP-45807 : Sending google transcripts to gen ai (#315)
* created service for sending google transcripts to gen ai

* TP-45807| resolved bugs in drive service tests

* TP-45807| unit tests for getting conversation data function

* creating driveservice in app context and passing to rca service

* modified the unit tests to accomodate driveservicemock

* resolved merge conflicts

* resolved merge conflicts
2023-12-26 14:28:27 +05:30
Gullipalli Chetan Kumar
74c1b88b3d TP-51709 : Enabled Marking an Incident as Duplicate through update Incident API (#336)
* TP-51709| created mark-duplicate-incident-status function

* TP-51709| made the duplicate status code modular
2023-12-22 14:18:43 +05:30
Shashank Shekhar
5758e603e8 Jira link table (#331)
* TP-51013 | incident_jira entity, repo and service

* TP-51013 | get jira status api

* TP-51013 | added db migration file

* TP-51013 | added migration query to migrate existing jira links into new table

* TP-51013 | removing linked_jira_issues column from incident table

* TP-51013 | removing empty jira fields if no response found for a jira key in jira api response

* TP-51013 | handled jira api failure cases, will return empty jira fields

* TP-51013 | removed linked_jira_issues field from incident entity

* TP-51013 | handled jira link addition and removal in slack action

* TP-51013 | resolving PR comments

* TP-51013 | adding jira link max length check
2023-12-21 16:52:35 +05:30
Ajay Devarakonda
51e249cef6 TP-51020 | Added help commands button in incident channel section (#323)
* TP-38709 | Merging the changes to master on the logfix

* TP-51020 | Added help commands button in incident channel which displays the list of supported commands
2023-12-14 14:39:52 +05:30
Vijay Joshi
a40785213b TP-50685 : Krakatoa Integration Phase 2 - Fetch CSV files from monitoring service and post CSV files to Slack (#321)
Krakatoa Integration Phase 2
2023-12-13 16:54:34 +05:30
Gullipalli Chetan Kumar
14b360d0e5 TP-47107| added restriction to not update incident to same status (#318) 2023-12-12 13:41:24 +05:30
Vijay Joshi
bcb352b5b6 BUild fix (#319) 2023-12-12 11:08:19 +05:30
Sriram Bhargav
53da5c81b0 TP-48508 | Adding helper to download files form a google drive directory (#305)
* TP-48508 | Adding helper to download files form a google drive directory
2023-12-07 17:24:13 +05:30
Ajay Devarakonda
a62ecbe0a5 TP-48512 | Implementation of RCA and tag migration (#296)
* TP-38709 | Merging the changes to master on the logfix

* TP-48512 | Added button element for RCA section and implemented fill rca details

* TP-48512 | Small fixes

* TP-48512 | adding unit tests

* TP-48512 | added unit tests

* TP-48512 | updated color code for rca card

* TP-48512	| Removed duplicate interface

* TP-48512	| Added one more unit test

* TP-48512 | added comments for jira link validation and update

* TP-48512 | Merging the changes to master on the logfix

# Conflicts:
#	cmd/app/handler/slack_handler.go

* TP-48512 | Added button element for RCA section and implemented fill rca details

# Conflicts:
#	common/util/common_util.go
#	common/util/constant.go
#	internal/processor/action/incident_resolve_action.go
#	internal/processor/action/incident_update_jira-links_action.go
#	internal/processor/action/incident_update_resolution_text_action.go
#	internal/processor/action/view/incident_resolution_text.go
#	internal/processor/action/view/incident_section.go
#	service/slack/slack_service.go

* TP-48512 | Small fixes

* TP-48512 | adding unit tests

* TP-48512 | added unit tests

# Conflicts:
#	Makefile
#	service/incident/incident_service_v2_interface.go

* TP-48512 | updated color code for rca card

* TP-48512	| Removed duplicate interface

* TP-48512	| Added one more unit test

* TP-48512 | added comments for jira link validation and update

* TP-48512 | Fixed merge conflicts

* TP-48512 | Fixed merge conflicts

* TP-48512 | Fixed merge conflicts

* TP-48512 | Added sql migration script for adding tags

* TP-48512 | Updated sql migration script for adding tags

* TP-48512 | Fixed merge conflicts and updated tags in sql migration script
2023-12-07 14:13:12 +05:30
Vijay Joshi
120d508a05 Incident Service Integration with monitoring service client for Houston-Krakatoa integration (#302)
Incident Service Integration with monitoring service client for Houston-Krakatoa integration (#302)
2023-12-05 15:49:13 +05:30
Gullipalli Chetan Kumar
c393b81bbc TP-47335 : Update get teams api to reduce latency by getting user data from database instead of slack (#284)
* TP-47335| created teamservice version 2 for get teams api

* TP-47335| modified the getusers info function to handle nil error

* refactored the structure of team service and created interfaces

* TP-47335| created unit tests

* TP-47335| added unit tests for get teams api

* resolved PR comments

* created custom error types

* made some changes in unit tests

* added unit tests for team handler

* solved merge conflicts

* solved invalid users bug

* resolved merge conflicts

* restricting incident title length to 100 characters

* removed unecessary comments
2023-12-04 15:16:21 +05:30
Shashank Shekhar
428900b58b TP-48564 | Added Jira client with search JQL api (#303) 2023-12-04 12:12:52 +05:30
Sriram Bhargav
bf5e72cb05 TP-47112 | Adding client for monitoring service (#300)
* TP-47112 | Adding client for monitoring service

* TP-47112 | Adding unit tests for file utils

---------

Co-authored-by: Md Anees <md.anees@navi.com>
2023-11-30 14:59:33 +05:30
Vijay Joshi
527ba2c04f TP-44155, TP-47355 : Update incident web refractor + Update severity slack refractor with unit tests (#262)
* TP-44155 : Update incident web refractor

* Resolution of v1 and v2 service calls

* PR review changes

* Rebase fixes

* TP-47355 : Add slack update severity refractor

* Cors fix

* Rebase fix

* Second PR revice changes

* More review changes

* Add concurrency to slack calls

* rebase

* Setup interfaces

* Added unit tests for update incident refractor

* Add more test cases

* Rebase changes

* Fix responder addeb by

* Fix build error

* Fix concurretn slack calls

* Revert rebase bug

* Shorten function length: added slack workflows

* Made fucntion size smaller
2023-11-30 14:24:29 +05:30
Shashank Shekhar
88459577f4 TP-49403 | parameterized slash command (#297)
* TP-49403 | parameterized slash command

* TP-49403 | handeling resolve and rca params also implemented Help-Commands button

* TP-49403 | using command pattern for command resolutiuon and execution

* TP-49403 | made find team by name and find severity by name queries case insensitive

* TP-49403 | updating help message keys
2023-11-30 11:56:32 +05:30