diff --git a/src/components/Ameyo/AmeyoCollapsibleToolbarV3.tsx b/src/components/Ameyo/AmeyoCollapsibleToolbarV3.tsx
index b24e0d56..3804e95f 100644
--- a/src/components/Ameyo/AmeyoCollapsibleToolbarV3.tsx
+++ b/src/components/Ameyo/AmeyoCollapsibleToolbarV3.tsx
@@ -762,7 +762,14 @@ export const AmeyoCollapsibleToolbarV3 = (props: {
         lan,
         (loanAccountNumber: string, customerDetails: AllCasesSummary) => {
           if (loanAccountNumber && customerDetails?.customerId) {
-            dispatch(getCustomerDetails(loanAccountNumber, customerDetails.customerId));
+            dispatch(
+              getCustomerDetails(
+                loanAccountNumber,
+                customerDetails.customerId,
+                customerDetails?.caseReferenceId || '',
+                customerDetails?.businessVertical || ''
+              )
+            );
             dispatch(
               setConnectedCustomerData({
                 lan,
@@ -778,15 +785,21 @@ export const AmeyoCollapsibleToolbarV3 = (props: {
       );
       // checked on BE customerId is not null
       // Also it is not required to check for phoneNumber
-      getTelephonesPromise = getTelephones(lan, '', (telephones: ITelePhoneData[]) => {
-        const source =
-          telephones?.find(telephone => telephone.number === phoneNumber)?.source || '';
-        dispatch(
-          setTelephoneSource(
-            PhoneNumberSources?.[source as keyof typeof PhoneNumberSources] ?? source
-          )
-        );
-      });
+      getTelephonesPromise = getTelephones(
+        lan,
+        '',
+        connectedCustomerData?.caseReferenceId || '',
+        connectedCustomerData?.businessVertical || '',
+        (telephones: ITelePhoneData[]) => {
+          const source =
+            telephones?.find(telephone => telephone.number === phoneNumber)?.source || '';
+          dispatch(
+            setTelephoneSource(
+              PhoneNumberSources?.[source as keyof typeof PhoneNumberSources] ?? source
+            )
+          );
+        }
+      );
     }
     return Promise.all([getCustomerReferenceIdPromise, getTelephonesPromise]);
   }
diff --git a/src/components/Ameyo/AmeyoCollapsibleToolbarV4.tsx b/src/components/Ameyo/AmeyoCollapsibleToolbarV4.tsx
index e113039e..b162cd6d 100644
--- a/src/components/Ameyo/AmeyoCollapsibleToolbarV4.tsx
+++ b/src/components/Ameyo/AmeyoCollapsibleToolbarV4.tsx
@@ -734,7 +734,14 @@ export const AmeyoCollapsibleToolbarV4 = (props: {
         lan,
         (loanAccountNumber: string, customerDetails: AllCasesSummary) => {
           if (loanAccountNumber && customerDetails?.customerId) {
-            dispatch(getCustomerDetails(loanAccountNumber, customerDetails.customerId));
+            dispatch(
+              getCustomerDetails(
+                loanAccountNumber,
+                customerDetails.customerId,
+                customerDetails?.caseReferenceId || '',
+                customerDetails?.businessVertical || ''
+              )
+            );
             dispatch(
               setConnectedCustomerData({
                 lan,
@@ -750,15 +757,21 @@ export const AmeyoCollapsibleToolbarV4 = (props: {
       );
       // checked on BE customerId is not null
       // Also it is not required to check for phoneNumber
-      getTelephonesPromise = getTelephones(lan, '', (telephones: ITelePhoneData[]) => {
-        const source =
-          telephones?.find(telephone => telephone.number === phoneNumber)?.source || '';
-        dispatch(
-          setTelephoneSource(
-            PhoneNumberSources?.[source as keyof typeof PhoneNumberSources] ?? source
-          )
-        );
-      });
+      getTelephonesPromise = getTelephones(
+        lan,
+        '',
+        connectedCustomerData?.caseReferenceId || '',
+        connectedCustomerData?.businessVertical || '',
+        (telephones: ITelePhoneData[]) => {
+          const source =
+            telephones?.find(telephone => telephone.number === phoneNumber)?.source || '';
+          dispatch(
+            setTelephoneSource(
+              PhoneNumberSources?.[source as keyof typeof PhoneNumberSources] ?? source
+            )
+          );
+        }
+      );
     }
     return Promise.all([getCustomerReferenceIdPromise, getTelephonesPromise]);
   }
diff --git a/src/components/Ameyo/ameyoActions.ts b/src/components/Ameyo/ameyoActions.ts
index 8b92f6a7..9be8cc5c 100644
--- a/src/components/Ameyo/ameyoActions.ts
+++ b/src/components/Ameyo/ameyoActions.ts
@@ -31,10 +31,14 @@ export const getCustomerReferenceIdFromLAN = (loanId: string, successCallback: a
 export const getTelephones = (
   loanAccountNumber: string,
   customerReferenceId: string,
+  caseReferenceId: string,
+  caseBusinessVertical: string,
   successCallback: any
 ) => {
   return axiosInstance
-    .get(getApiUrl(ApiKeys.TELEPHONES), { headers: { customerReferenceId, loanAccountNumber } })
+    .get(getApiUrl(ApiKeys.TELEPHONES), {
+      headers: { customerReferenceId, loanAccountNumber, caseReferenceId, caseBusinessVertical }
+    })
     .then(res => {
       if (res.data) {
         successCallback(res.data);
diff --git a/src/pages/CaseDetails/actions/EmiScheduleActions.ts b/src/pages/CaseDetails/actions/EmiScheduleActions.ts
index 64dd5c18..2d610589 100644
--- a/src/pages/CaseDetails/actions/EmiScheduleActions.ts
+++ b/src/pages/CaseDetails/actions/EmiScheduleActions.ts
@@ -52,6 +52,8 @@ export const fetchPendingFeeComponents =
 export const submitWaiveFee = (
   lan: string,
   customerReferenceId: string,
+  caseReferenceId: string,
+  caseBusinessVertical: string,
   payload: { [key: string]: ComponentAdjustment },
   dueDetails: Due,
   phoneNumber: string,
@@ -106,6 +108,8 @@ export const submitWaiveFee = (
           getDetailsAndSendPaymentLink(
             lan,
             customerReferenceId,
+            caseReferenceId,
+            caseBusinessVertical,
             dueDetails,
             paymentRequests,
             paymentCallback,
@@ -246,6 +250,8 @@ const getCompleteSendPaymentLinkRequestFromBasicRequest = (
 export const getDetailsAndSendPaymentLink = (
   lan: string,
   customerRefrenceId: string,
+  caseReferenceId: string,
+  caseBusinessVertical: string,
   dueDetails: Due | undefined,
   sendPaymentLinkRequest: SendPaymentLinkRequest[],
   successCallback: (text: string, type: TypeOptions) => void,
@@ -263,7 +269,12 @@ export const getDetailsAndSendPaymentLink = (
     })
   );
   const detailsPromise = axiosInstance.get(getApiUrl(ApiKeys.DETAILS), {
-    headers: { customerreferenceid: customerRefrenceId, loanaccountnumber: lan }
+    headers: {
+      customerreferenceid: customerRefrenceId,
+      loanaccountnumber: lan,
+      caseReferenceId,
+      caseBusinessVertical
+    }
   });
   const pendingFeeUrl = getApiUrl(ApiKeys.PENDING_FEE_COMPONENTS, { lan });
   const pendingFeePromise = axiosInstance.get(pendingFeeUrl);
@@ -359,10 +370,16 @@ const sendPaymentLink = (
 };
 
 export const getEnachPresentDetails =
-  (customerReferenceId: string, loanAccountNumber: string) => (dispatch: Dispatch) => {
+  (
+    customerReferenceId: string,
+    loanAccountNumber: string,
+    caseReferenceId: string,
+    caseBusinessVertical: string
+  ) =>
+  (dispatch: Dispatch) => {
     axiosInstance
       .get(getApiUrl(ApiKeys.MONTHLTY_ENACH_REQUEST), {
-        headers: { customerReferenceId, loanAccountNumber }
+        headers: { customerReferenceId, loanAccountNumber, caseReferenceId, caseBusinessVertical }
       })
       .then(res =>
         dispatch(
@@ -397,35 +414,39 @@ export const fetchFeeWaiverHistory = (lan: string, customerId: string) => (dispa
   });
 };
 
-export const fetchCustomerDocs = (lan: string, customerId: string) => (dispatch: Dispatch) => {
-  const url = getApiUrl(ApiKeys.CUSTOMER_DOCS);
-  dispatch(
-    setCaseDetailLoading({
-      lan,
-      customerRefrenceId: customerId,
-      key: STORE_KEYS.CUSTOMER_DOCS,
-      loading: true
-    })
-  );
-  axiosInstance
-    .get(url, {
-      headers: {
-        customerreferenceid: customerId,
-        loanaccountnumber: lan
-      }
-    })
-    .then(response => {
-      dispatch(
-        setCaseDetail({
-          lan,
-          customerRefrenceId: customerId,
-          key: STORE_KEYS.CUSTOMER_DOCS,
-          data: response.data.documents,
-          loading: false
-        })
-      );
-    });
-};
+export const fetchCustomerDocs =
+  (lan: string, customerId: string, caseReferenceId: string, caseBusinessVertical: string) =>
+  (dispatch: Dispatch) => {
+    const url = getApiUrl(ApiKeys.CUSTOMER_DOCS);
+    dispatch(
+      setCaseDetailLoading({
+        lan,
+        customerRefrenceId: customerId,
+        key: STORE_KEYS.CUSTOMER_DOCS,
+        loading: true
+      })
+    );
+    axiosInstance
+      .get(url, {
+        headers: {
+          customerreferenceid: customerId,
+          loanaccountnumber: lan,
+          caseReferenceId,
+          caseBusinessVertical
+        }
+      })
+      .then(response => {
+        dispatch(
+          setCaseDetail({
+            lan,
+            customerRefrenceId: customerId,
+            key: STORE_KEYS.CUSTOMER_DOCS,
+            data: response.data.documents,
+            loading: false
+          })
+        );
+      });
+  };
 
 export const fetchLegalDocs = (lan: string, customerId: string) => (dispatch: Dispatch) => {
   const url = getApiUrl(ApiKeys.LEGAL_DOCS);
diff --git a/src/pages/CaseDetails/actions/addressesActions.ts b/src/pages/CaseDetails/actions/addressesActions.ts
index 66600ab8..ecf9de85 100644
--- a/src/pages/CaseDetails/actions/addressesActions.ts
+++ b/src/pages/CaseDetails/actions/addressesActions.ts
@@ -8,42 +8,62 @@ import {
 } from '../reducers/caseDetailSlice';
 import { ISimilarGeoLocationsPayload } from '@cp/pages/CaseDetails/interfaces/MoreDetails.type';
 
-export const fetchAddresses = (lan: string, customerRefrenceId: string) => (dispatch: Dispatch) => {
-  const url = getApiUrl(ApiKeys.ADDRESSES);
-  dispatch(
-    setCaseDetailLoading({
-      lan,
-      customerRefrenceId,
-      key: STORE_KEYS.ADDRESSES,
-      loading: true
-    })
-  );
-  axiosInstance
-    .get(url, { headers: { customerreferenceid: customerRefrenceId, loanaccountnumber: lan } })
-    .then(response => {
-      dispatch(
-        setCaseDetail({
-          lan,
-          customerRefrenceId,
-          key: STORE_KEYS.ADDRESSES,
-          data: response.data
-        })
-      );
-    })
-    .catch(err => {
-      dispatch(
-        setCaseDetailError({
-          lan,
-          customerRefrenceId,
-          key: STORE_KEYS.ADDRESSES,
-          error: err
-        })
-      );
-    });
-};
+export const fetchAddresses =
+  (
+    lan: string,
+    customerRefrenceId: string,
+    caseReferenceId: string,
+    caseBusinessVertical: string
+  ) =>
+  (dispatch: Dispatch) => {
+    const url = getApiUrl(ApiKeys.ADDRESSES);
+    dispatch(
+      setCaseDetailLoading({
+        lan,
+        customerRefrenceId,
+        key: STORE_KEYS.ADDRESSES,
+        loading: true
+      })
+    );
+    axiosInstance
+      .get(url, {
+        headers: {
+          customerreferenceid: customerRefrenceId,
+          loanaccountnumber: lan,
+          caseReferenceId,
+          caseBusinessVertical
+        }
+      })
+      .then(response => {
+        dispatch(
+          setCaseDetail({
+            lan,
+            customerRefrenceId,
+            key: STORE_KEYS.ADDRESSES,
+            data: response.data
+          })
+        );
+      })
+      .catch(err => {
+        dispatch(
+          setCaseDetailError({
+            lan,
+            customerRefrenceId,
+            key: STORE_KEYS.ADDRESSES,
+            error: err
+          })
+        );
+      });
+  };
 
 export const fetchGeolocations =
-  (lan: string, customerRefrenceId: string) => (dispatch: Dispatch) => {
+  (
+    lan: string,
+    customerRefrenceId: string,
+    caseReferenceId: string,
+    caseBusinessVertical: string
+  ) =>
+  (dispatch: Dispatch) => {
     const url = getApiUrl(ApiKeys.GEOLOCATIONS);
     dispatch(
       setCaseDetailLoading({
@@ -55,7 +75,12 @@ export const fetchGeolocations =
     );
     axiosInstance
       .get(url, {
-        headers: { customerreferenceid: customerRefrenceId, loanaccountnumber: lan },
+        headers: {
+          customerreferenceid: customerRefrenceId,
+          loanaccountnumber: lan,
+          caseReferenceId,
+          caseBusinessVertical
+        },
         params: {
           includeGroupedAddressesAndGeoLocations: true,
           includeAddressFeedback: true,
diff --git a/src/pages/CaseDetails/actions/casesDetailsActions.ts b/src/pages/CaseDetails/actions/casesDetailsActions.ts
index c0036713..1582c785 100644
--- a/src/pages/CaseDetails/actions/casesDetailsActions.ts
+++ b/src/pages/CaseDetails/actions/casesDetailsActions.ts
@@ -16,7 +16,13 @@ import { toast } from '@navi/web-ui/lib/primitives/Toast';
 import { OverdueResponse } from '../interfaces/EmiSchedule.type';
 
 export const getCustomerDetails =
-  (loanaccountnumber: string, customerreferenceid: string) => (dispatch: Dispatch) => {
+  (
+    loanaccountnumber: string,
+    customerreferenceid: string,
+    caseReferenceId: string,
+    caseBusinessVertical: string
+  ) =>
+  (dispatch: Dispatch) => {
     dispatch(
       setCaseDetailLoading({
         lan: loanaccountnumber,
@@ -29,7 +35,9 @@ export const getCustomerDetails =
       .get(getApiUrl(ApiKeys.DETAILS), {
         headers: {
           customerreferenceid,
-          loanaccountnumber
+          loanaccountnumber,
+          caseReferenceId,
+          caseBusinessVertical
         }
       })
       .then(res => {
@@ -45,7 +53,13 @@ export const getCustomerDetails =
   };
 
 export const getTelephones =
-  (loanaccountnumber: string, customerreferenceid: string) => (dispatch: Dispatch) => {
+  (
+    loanaccountnumber: string,
+    customerreferenceid: string,
+    caseReferenceId: string,
+    caseBusinessVertical: string
+  ) =>
+  (dispatch: Dispatch) => {
     dispatch(
       setCaseDetailLoading({
         lan: loanaccountnumber,
@@ -55,7 +69,9 @@ export const getTelephones =
       })
     );
     axiosInstance
-      .get(getApiUrl(ApiKeys.TELEPHONES), { headers: { customerreferenceid, loanaccountnumber } })
+      .get(getApiUrl(ApiKeys.TELEPHONES), {
+        headers: { customerreferenceid, loanaccountnumber, caseReferenceId, caseBusinessVertical }
+      })
       .then(res => {
         dispatch(
           setTelephones({
@@ -112,13 +128,20 @@ export const getCustomerInfo = (lan: string, customerRefId: string) => (dispatch
 };
 
 export const shareEnachLink =
-  (loanaccountnumber: string, customerreferenceid: string, successCallback: () => void) => () => {
+  (
+    loanaccountnumber: string,
+    customerreferenceid: string,
+    successCallback: () => void,
+    caseReferenceId: string,
+    caseBusinessVertical: string
+  ) =>
+  () => {
     axiosInstance
       .post(
         getApiUrl(ApiKeys.REGISTER_ENACH_LINK),
         {},
         {
-          headers: { customerreferenceid, loanaccountnumber }
+          headers: { customerreferenceid, loanaccountnumber, caseReferenceId, caseBusinessVertical }
         }
       )
       .then(() => {
@@ -177,7 +200,13 @@ export const calculateOverDue =
   };
 
 export const getTelephonesV2 =
-  (loanaccountnumber: string, customerreferenceid: string, successCallBack?: () => void) =>
+  (
+    loanaccountnumber: string,
+    customerreferenceid: string,
+    caseReferenceId: string,
+    caseBusinessVertical: string,
+    successCallBack?: () => void
+  ) =>
   (dispatch: Dispatch) => {
     dispatch(
       setCaseDetailLoading({
@@ -189,7 +218,7 @@ export const getTelephonesV2 =
     );
     axiosInstance
       .get(getApiUrl(ApiKeys.TELEPHONES_V2), {
-        headers: { customerreferenceid, loanaccountnumber }
+        headers: { customerreferenceid, loanaccountnumber, caseReferenceId, caseBusinessVertical }
       })
       .then(res => {
         dispatch(
diff --git a/src/pages/CaseDetails/actions/moreDetailsActions.ts b/src/pages/CaseDetails/actions/moreDetailsActions.ts
index bb69fd27..425a64f0 100644
--- a/src/pages/CaseDetails/actions/moreDetailsActions.ts
+++ b/src/pages/CaseDetails/actions/moreDetailsActions.ts
@@ -13,7 +13,12 @@ interface dispatchProps {
   payload: any;
   type: string;
 }
-export const fetchAddresses = (lan: string, customerRefrenceId: string) => {
+export const fetchAddresses = (
+  lan: string,
+  customerRefrenceId: string,
+  caseReferenceId: string,
+  caseBusinessVertical: string
+) => {
   const url = getApiUrl(ApiKeys.ADDRESSES);
   return function (dispatch: ({ payload, type }: dispatchProps) => void) {
     dispatch(
@@ -25,7 +30,14 @@ export const fetchAddresses = (lan: string, customerRefrenceId: string) => {
       })
     );
     axiosInstance
-      .get(url, { headers: { customerreferenceid: customerRefrenceId, loanaccountnumber: lan } })
+      .get(url, {
+        headers: {
+          customerreferenceid: customerRefrenceId,
+          loanaccountnumber: lan,
+          caseReferenceId,
+          caseBusinessVertical
+        }
+      })
       .then(response => {
         dispatch(
           setCaseDetail({
@@ -53,6 +65,8 @@ export const postAlternateNumber =
   ({
     loanaccountnumber,
     customerreferenceid,
+    caseReferenceId,
+    caseBusinessVertical,
     alternateNumber,
     source,
     successCallback,
@@ -63,6 +77,8 @@ export const postAlternateNumber =
   }: {
     loanaccountnumber: string;
     customerreferenceid: string;
+    caseReferenceId: string;
+    caseBusinessVertical: string;
     alternateNumber: string;
     source: string;
     successCallback?: () => void;
@@ -86,7 +102,7 @@ export const postAlternateNumber =
           }
         ],
         {
-          headers: { customerreferenceid, loanaccountnumber }
+          headers: { customerreferenceid, loanaccountnumber, caseReferenceId, caseBusinessVertical }
         }
       )
       .then(response => {
diff --git a/src/pages/CaseDetails/components/Addresses/AddressesTab.tsx b/src/pages/CaseDetails/components/Addresses/AddressesTab.tsx
index 5d6cadaf..94c39053 100644
--- a/src/pages/CaseDetails/components/Addresses/AddressesTab.tsx
+++ b/src/pages/CaseDetails/components/Addresses/AddressesTab.tsx
@@ -16,7 +16,12 @@ import { addClickstreamEvent } from '../../../../service/clickStreamEventService
 import { CLICKSTREAM_EVENT_NAMES } from '../../../../service/clickStream.constant';
 
 const AddressesTab = () => {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const pageData = useSelector(
     (state: RootState) => state.caseDetail.pageData?.[createKey(loanId, customerId)]
@@ -53,7 +58,7 @@ const AddressesTab = () => {
 
   useEffect(() => {
     if (!pageData?.addresses) {
-      dispatch(fetchAddresses(loanId, customerId));
+      dispatch(fetchAddresses(loanId, customerId, caseReferenceId, caseBusinessVertical));
     }
   }, [pageData?.addresses]);
 
diff --git a/src/pages/CaseDetails/components/Addresses/GeolocationsTab.tsx b/src/pages/CaseDetails/components/Addresses/GeolocationsTab.tsx
index 6fb9311e..4a70d0bc 100644
--- a/src/pages/CaseDetails/components/Addresses/GeolocationsTab.tsx
+++ b/src/pages/CaseDetails/components/Addresses/GeolocationsTab.tsx
@@ -14,7 +14,12 @@ import { fetchGeolocations } from '../../actions/addressesActions';
 import GeolocationDrawer from '@cp/pages/CaseDetails/components/Addresses/Geolocations.Drawer';
 
 const Geolocations = () => {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const pageData = useSelector(
     (state: RootState) => state.caseDetail.pageData?.[createKey(loanId, customerId)]
@@ -32,7 +37,7 @@ const Geolocations = () => {
 
   useEffect(() => {
     if (!geoLocations) {
-      dispatch(fetchGeolocations(loanId, customerId));
+      dispatch(fetchGeolocations(loanId, customerId, caseReferenceId, caseBusinessVertical));
     }
   }, [geoLocations]);
   return (
diff --git a/src/pages/CaseDetails/components/AllDocuments/actions.ts b/src/pages/CaseDetails/components/AllDocuments/actions.ts
index 906eb7d7..f7e37a38 100644
--- a/src/pages/CaseDetails/components/AllDocuments/actions.ts
+++ b/src/pages/CaseDetails/components/AllDocuments/actions.ts
@@ -59,11 +59,15 @@ export const getBankStatementStatus = (lan: string, customerId: string) => (disp
 export const getPhoneNumberStatus = async ({
   lan,
   customerId,
-  phoneNumbers
+  phoneNumbers,
+  caseReferenceId,
+  caseBusinessVertical
 }: {
   lan: string;
   customerId: string;
   phoneNumbers: Array<string>;
+  caseReferenceId: string;
+  caseBusinessVertical: string;
 }) => {
   const url = getApiUrl(ApiKeys.GET_PHONE_NUMBER_STATUS);
   const response = await axiosInstance.post(
@@ -75,6 +79,8 @@ export const getPhoneNumberStatus = async ({
       headers: {
         customerreferenceid: customerId,
         loanaccountnumber: lan,
+        caseReferenceId,
+        caseBusinessVertical,
         donotHandleError: true
       }
     }
diff --git a/src/pages/CaseDetails/components/AllDocuments/bankStatement/AddNumberPopper.tsx b/src/pages/CaseDetails/components/AllDocuments/bankStatement/AddNumberPopper.tsx
index 31f29c39..a5a1eb26 100644
--- a/src/pages/CaseDetails/components/AllDocuments/bankStatement/AddNumberPopper.tsx
+++ b/src/pages/CaseDetails/components/AllDocuments/bankStatement/AddNumberPopper.tsx
@@ -28,7 +28,13 @@ import {
 const AddNumberPopper = (props: IAddNumberPopperProps) => {
   const { data, children } = props;
   const dispatch = useDispatch();
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
+
   const [numberStatusData, setNumberStatusData] = useState<boolean>(false);
   const [statusFailed, setStatusFailed] = useState<boolean>(false);
   const [isExisting, setIsExisting] = useState<boolean>(false);
@@ -46,7 +52,13 @@ const AddNumberPopper = (props: IAddNumberPopperProps) => {
   const handleFetchStatus = () => {
     setNumberStatusData(true);
     setStatusFailed(false);
-    getPhoneNumberStatus({ lan: loanId, customerId: customerId, phoneNumbers: [identifier] })
+    getPhoneNumberStatus({
+      lan: loanId,
+      customerId: customerId,
+      phoneNumbers: [identifier],
+      caseReferenceId,
+      caseBusinessVertical
+    })
       .then(response => {
         if (response) {
           const status = response[0].validity;
@@ -69,11 +81,13 @@ const AddNumberPopper = (props: IAddNumberPopperProps) => {
       postAlternateNumber({
         loanaccountnumber: loanId,
         customerreferenceid: customerId,
+        caseReferenceId,
+        caseBusinessVertical,
         alternateNumber: phoneNumber,
         source: BANK_STATEMENT_SOURCE,
         identifier: identifier,
         successCallback: () => {
-          dispatch(getTelephonesV2(loanId, customerId));
+          dispatch(getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical));
         }
       })
     );
@@ -92,12 +106,16 @@ const AddNumberPopper = (props: IAddNumberPopperProps) => {
         postAlternateNumber({
           loanaccountnumber: loanId,
           customerreferenceid: customerId,
+          caseReferenceId,
+          caseBusinessVertical,
           alternateNumber: phoneNumber,
           source: BANK_STATEMENT_SOURCE,
           identifier: identifier,
           successToastMessage: ADD_NUMBER_AND_INITIATE_CALL_SUCCESS_TOAST_MESSAGE,
           successCallback: async () => {
-            await dispatch(getTelephonesV2(loanId, customerId));
+            await dispatch(
+              getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical)
+            );
             dispatch(setAddedPhoneNumber({ phoneNumber, identifier }));
           }
         })
diff --git a/src/pages/CaseDetails/components/AllDocuments/bankStatement/NumberDropDown.tsx b/src/pages/CaseDetails/components/AllDocuments/bankStatement/NumberDropDown.tsx
index 1f7df00d..ffe3563a 100644
--- a/src/pages/CaseDetails/components/AllDocuments/bankStatement/NumberDropDown.tsx
+++ b/src/pages/CaseDetails/components/AllDocuments/bankStatement/NumberDropDown.tsx
@@ -21,7 +21,12 @@ const NumberDropDown: React.FC<INumberDropdown> = props => {
 
   let allNumbersList: IPhoneNumber[] = [];
   let allIdentifiers: string[] = [];
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
 
   const aggregationNumbers = useSelector(
     (state: RootState) => state.bankStatementSlice.bankStatementNumbers
@@ -32,7 +37,9 @@ const NumberDropDown: React.FC<INumberDropdown> = props => {
     getPhoneNumberStatus({
       lan: loanId,
       customerId: customerId,
-      phoneNumbers: allIdentifiers
+      phoneNumbers: allIdentifiers,
+      caseReferenceId,
+      caseBusinessVertical
     }).then(response => {
       setAllNumberStatus(response);
     });
diff --git a/src/pages/CaseDetails/components/AllDocumentsV2/actions.ts b/src/pages/CaseDetails/components/AllDocumentsV2/actions.ts
index 1a04117f..60f4de8d 100644
--- a/src/pages/CaseDetails/components/AllDocumentsV2/actions.ts
+++ b/src/pages/CaseDetails/components/AllDocumentsV2/actions.ts
@@ -10,7 +10,9 @@ import { toast } from '@primitives/Toast';
 export const getDocuments = async (
   dispatch: Dispatch<GenericObject>,
   lan: string,
-  customerId: string
+  customerId: string,
+  caseReferenceId: string,
+  caseBusinessVertical: string
 ) => {
   try {
     const url = getApiUrl(ApiKeys.CUSTOMER_DOCS);
@@ -19,6 +21,8 @@ export const getDocuments = async (
       headers: {
         customerreferenceid: customerId,
         loanaccountnumber: lan,
+        caseReferenceId,
+        caseBusinessVertical,
         donotHandleError: true
       }
     });
diff --git a/src/pages/CaseDetails/components/AllDocumentsV2/index.tsx b/src/pages/CaseDetails/components/AllDocumentsV2/index.tsx
index 0710bc3e..b72b137d 100644
--- a/src/pages/CaseDetails/components/AllDocumentsV2/index.tsx
+++ b/src/pages/CaseDetails/components/AllDocumentsV2/index.tsx
@@ -31,7 +31,12 @@ function AllDocumentsV2() {
   const isDocumentLoading = useSelector(
     (state: RootState) => state?.documentSlice?.isDocumentsLoading
   );
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
 
   const tabs = createDynamicTabs(documents || { documentDetails: {} }) || [];
 
@@ -66,7 +71,7 @@ function AllDocumentsV2() {
     mergedTabs.push(...staticTabs);
   }
   useEffect(() => {
-    getDocuments(dispatch, loanId, customerId);
+    getDocuments(dispatch, loanId, customerId, caseReferenceId, caseBusinessVertical);
   }, []);
 
   //select first tab on tab load
diff --git a/src/pages/CaseDetails/components/CaseDetail.tsx b/src/pages/CaseDetails/components/CaseDetail.tsx
index 757ff9c6..a12f177a 100644
--- a/src/pages/CaseDetails/components/CaseDetail.tsx
+++ b/src/pages/CaseDetails/components/CaseDetail.tsx
@@ -178,14 +178,14 @@ const CaseDetail: React.FC<React.PropsWithChildren> = () => {
   }, [loanId, customerId, pageDetail]);
 
   useEffect(() => {
-    dispatch(getTelephones(loanId, customerId));
-    dispatch(getTelephonesV2(loanId, customerId));
+    dispatch(getTelephones(loanId, customerId, caseReferenceId, caseBusinessVertical));
+    dispatch(getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical));
     dispatch(fetchSherlockData(loanId, customerId, setLoading => {}));
     dispatch(getBankStatementStatus(loanId, customerId));
   }, [loanId, customerId]);
 
   useEffect(() => {
-    dispatch(getCustomerDetails(loanId, customerId));
+    dispatch(getCustomerDetails(loanId, customerId, caseReferenceId, caseBusinessVertical));
   }, [loanId, customerId]);
 
   const handleTabChange = useCallback(
diff --git a/src/pages/CaseDetails/components/Contact/EmailIds.tsx b/src/pages/CaseDetails/components/Contact/EmailIds.tsx
index 04eb1b8b..7073f746 100644
--- a/src/pages/CaseDetails/components/Contact/EmailIds.tsx
+++ b/src/pages/CaseDetails/components/Contact/EmailIds.tsx
@@ -16,7 +16,12 @@ import { addClickstreamEvent } from '@cp/src/service/clickStreamEventService';
 import { CLICKSTREAM_EVENT_NAMES } from '@cp/src/service/clickStream.constant';
 
 function EmailIds() {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const details = useSelector(
     (state: RootState) => state.caseDetail.pageData?.[createKey(loanId, customerId)]?.details?.data
@@ -27,7 +32,8 @@ function EmailIds() {
     window.open(gmeetLink, '_blank');
   };
   useEffect(() => {
-    if (!details) dispatch(getTelephonesV2(loanId, customerId));
+    if (!details)
+      dispatch(getTelephonesV2(loanId, customerId, caseBusinessVertical, caseReferenceId));
     addClickstreamEvent(CLICKSTREAM_EVENT_NAMES.LH_Email_PageLand);
   }, [loanId, customerId]);
 
diff --git a/src/pages/CaseDetails/components/Documents/index.tsx b/src/pages/CaseDetails/components/Documents/index.tsx
index cfb2487d..fd2cd697 100644
--- a/src/pages/CaseDetails/components/Documents/index.tsx
+++ b/src/pages/CaseDetails/components/Documents/index.tsx
@@ -64,7 +64,12 @@ const getPDFAndImageDocuments = (customerDocs: CustomerDocument[]) => {
 const Document: React.FC = () => {
   const dispatch = useDispatch();
 
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
 
   const pageData = useSelector(
     (state: RootState) => state.caseDetail.pageData?.[createKey(loanId, customerId)]
@@ -84,7 +89,7 @@ const Document: React.FC = () => {
 
   useEffect(() => {
     if (!customerDocs) {
-      dispatch(fetchCustomerDocs(loanId, customerId));
+      dispatch(fetchCustomerDocs(loanId, customerId, caseReferenceId, caseBusinessVertical));
     }
   }, [customerDocs]);
 
diff --git a/src/pages/CaseDetails/components/EmiSchedule/HeaderSection.tsx b/src/pages/CaseDetails/components/EmiSchedule/HeaderSection.tsx
index e813f53e..2a09f5f5 100644
--- a/src/pages/CaseDetails/components/EmiSchedule/HeaderSection.tsx
+++ b/src/pages/CaseDetails/components/EmiSchedule/HeaderSection.tsx
@@ -23,7 +23,13 @@ const failureStatuses = [
 const MAX_ENACH_PRESENT = 3;
 
 const HeaderSection: React.FC<React.PropsWithChildren> = () => {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
+
   const dispatch = useDispatch();
   const details = useSelector(
     (state: RootState) => state.caseDetail.pageData?.[createKey(loanId, customerId)]?.details?.data
@@ -33,7 +39,8 @@ const HeaderSection: React.FC<React.PropsWithChildren> = () => {
       state.caseDetail.pageData?.[createKey(loanId, customerId)]?.monthlyEnach?.data
   );
   useEffect(() => {
-    if (!monthlyEnach) dispatch(getEnachPresentDetails(customerId, loanId));
+    if (!monthlyEnach)
+      dispatch(getEnachPresentDetails(customerId, loanId, caseReferenceId, caseBusinessVertical));
   }, [loanId, customerId]);
 
   const enachPresented = monthlyEnach?.enachHistory?.length || 0;
diff --git a/src/pages/CaseDetails/components/EmiSchedule/PresentEnachCard.tsx b/src/pages/CaseDetails/components/EmiSchedule/PresentEnachCard.tsx
index 8fdf1587..aeb8965a 100644
--- a/src/pages/CaseDetails/components/EmiSchedule/PresentEnachCard.tsx
+++ b/src/pages/CaseDetails/components/EmiSchedule/PresentEnachCard.tsx
@@ -1,12 +1,10 @@
-import CloseIcon from '@navi/web-ui/lib/icons/CloseIcon/index';
 import Chip from '@navi/web-ui/lib/primitives/Chip/index';
 import Button from '@navi/web-ui/lib/primitives/Button/index';
 import Typography from '@navi/web-ui/lib/primitives/Typography/index';
 import cx from 'classnames';
-import { useCallback, useEffect, useMemo, useReducer } from 'react';
+import { useCallback, useMemo, useReducer } from 'react';
 import { useDispatch, useSelector } from 'react-redux';
 import { useParams } from 'react-router-dom';
-import Overlay from 'src/components/Overlay/Overlay';
 import { RootState } from 'src/store';
 import { createKey } from 'src/utils/CaseDetail.utils';
 import { shareEnachLink } from '../../actions/casesDetailsActions';
@@ -59,7 +57,12 @@ function enachSetupReducer(state: IsetupEnach, action: EnachSetupAction) {
 }
 
 const PresentEnachCard = () => {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const telephones = useSelector(
     (state: RootState) => state.caseDetail.pageData?.[createKey(loanId, customerId)]?.telephones
@@ -83,7 +86,7 @@ const PresentEnachCard = () => {
   }, []);
   const shareLink = () => {
     dispatchEnach({ type: EnachSetupKinds.BEFORE_API_CALL });
-    dispatch(shareEnachLink(loanId, customerId, onSuccess));
+    dispatch(shareEnachLink(loanId, customerId, onSuccess, caseReferenceId, caseBusinessVertical));
   };
 
   const openDialog = useCallback(
diff --git a/src/pages/CaseDetails/components/EmiSchedule/PresentEnachDrawer.tsx b/src/pages/CaseDetails/components/EmiSchedule/PresentEnachDrawer.tsx
index e965138d..1faaf2dc 100644
--- a/src/pages/CaseDetails/components/EmiSchedule/PresentEnachDrawer.tsx
+++ b/src/pages/CaseDetails/components/EmiSchedule/PresentEnachDrawer.tsx
@@ -23,7 +23,12 @@ const STRING_PATTERN = /^\d{2}$/;
 
 const PresentEnachDrawer: React.FC<IPresentEnachDrawerProps> = props => {
   const { open, onClose } = props;
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const overDue = useSelector(
     (state: RootState) =>
@@ -84,7 +89,7 @@ const PresentEnachDrawer: React.FC<IPresentEnachDrawerProps> = props => {
   };
   const successCallback = () => {
     onClose();
-    dispatch(getEnachPresentDetails(customerId, loanId));
+    dispatch(getEnachPresentDetails(customerId, loanId, caseReferenceId, caseBusinessVertical));
   };
   const submit = (data: IPresentEnachDrawerFromValues) => {
     const payload = {
diff --git a/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawer.tsx b/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawer.tsx
index c0e29f57..63aed833 100644
--- a/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawer.tsx
+++ b/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawer.tsx
@@ -24,7 +24,13 @@ const WaiveFeeDrawer = ({
   phoneNumberCustomId = ''
 }: WaiveFeeDrawerProps) => {
   const dispatch = useDispatch();
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
+
   const {
     register,
     handleSubmit,
@@ -82,6 +88,8 @@ const WaiveFeeDrawer = ({
       submitWaiveFee(
         loanId,
         customerId,
+        caseReferenceId,
+        caseBusinessVertical,
         data.componentAdjustments,
         dueDetails,
         phoneNumber,
diff --git a/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawerV2.tsx b/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawerV2.tsx
index 5c8863f6..cea97374 100644
--- a/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawerV2.tsx
+++ b/src/pages/CaseDetails/components/EmiSchedule/WaiveFeeDrawerV2.tsx
@@ -36,7 +36,13 @@ const WaiveFeeDrawerV2: React.FC<IWaiveFeeDrawerV2> = ({ emiItem, isOpen, closeD
     waivedAmount,
     isColendingFlow
   } = emiItem || {};
-  const { loanId = '', customerId = '' } = useParams();
+
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
 
   const { maxWaivableAmount } = additionalWaiverInfo || {};
   const {
@@ -82,7 +88,7 @@ const WaiveFeeDrawerV2: React.FC<IWaiveFeeDrawerV2> = ({ emiItem, isOpen, closeD
         action: Number(waivedAmount) >= unpaidDueAmount ? 'Waive' : 'Hold'
       });
       closeDrawer();
-      dispatch(getCustomerDetails(loanId, customerId));
+      dispatch(getCustomerDetails(loanId, customerId, caseReferenceId, caseBusinessVertical));
     } catch (error) {
       toast(error as string, { type: 'error' });
     }
diff --git a/src/pages/CaseDetails/components/MoreDetails/AddNewEmailModal.tsx b/src/pages/CaseDetails/components/MoreDetails/AddNewEmailModal.tsx
index db1721f4..9f251ee2 100644
--- a/src/pages/CaseDetails/components/MoreDetails/AddNewEmailModal.tsx
+++ b/src/pages/CaseDetails/components/MoreDetails/AddNewEmailModal.tsx
@@ -60,7 +60,12 @@ const addNewEmailReducer = (state: IAddNewEmail, action: IAddNewEmailAction) =>
 };
 
 const AddNewEmailModal: React.FC<React.PropsWithChildren> = () => {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const [addNewEmail, dispatchAddNewEmail] = useReducer(addNewEmailReducer, {
     open: false,
@@ -101,8 +106,8 @@ const AddNewEmailModal: React.FC<React.PropsWithChildren> = () => {
 
   const successCallback = useCallback(() => {
     dispatchAddNewEmail({ type: AddNewEmailKind.API_CALL_SUCCESS });
-    dispatch(getTelephonesV2(loanId, customerId));
-    dispatch(getCustomerDetails(loanId, customerId));
+    dispatch(getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical));
+    dispatch(getCustomerDetails(loanId, customerId, caseReferenceId, caseBusinessVertical));
   }, []);
 
   const failureCallback = useCallback(() => {
diff --git a/src/pages/CaseDetails/components/MoreDetails/AddNewNumberOverlay.tsx b/src/pages/CaseDetails/components/MoreDetails/AddNewNumberOverlay.tsx
index 830b0e76..9f606513 100644
--- a/src/pages/CaseDetails/components/MoreDetails/AddNewNumberOverlay.tsx
+++ b/src/pages/CaseDetails/components/MoreDetails/AddNewNumberOverlay.tsx
@@ -38,7 +38,12 @@ export interface AddNumberProps {
 }
 
 const AddNewNumberOverlay: React.FC<React.PropsWithChildren> = () => {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const editAccessFlag = useSelector(
     (state: RootState) =>
       state?.caseDetail?.pageData?.[createKey(loanId, customerId)]?.details?.data?.editAccessFlag
@@ -89,6 +94,8 @@ const AddNewNumberOverlay: React.FC<React.PropsWithChildren> = () => {
         postAlternateNumber({
           loanaccountnumber: loanId,
           customerreferenceid: customerId,
+          caseReferenceId,
+          caseBusinessVertical,
           alternateNumber: getValues(PHONE_NUMBER),
           source: getValues(SOURCE).value,
           successCallback: successCallback,
@@ -103,7 +110,7 @@ const AddNewNumberOverlay: React.FC<React.PropsWithChildren> = () => {
   };
 
   const successCallback = useCallback(() => {
-    dispatch(getTelephonesV2(loanId, customerId));
+    dispatch(getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical));
     reset();
   }, []);
 
diff --git a/src/pages/CaseDetails/components/MoreDetails/AlternateAddresses.tsx b/src/pages/CaseDetails/components/MoreDetails/AlternateAddresses.tsx
index 4ac5b3af..6a3849bc 100644
--- a/src/pages/CaseDetails/components/MoreDetails/AlternateAddresses.tsx
+++ b/src/pages/CaseDetails/components/MoreDetails/AlternateAddresses.tsx
@@ -19,7 +19,12 @@ import SuspenseLoader from 'src/components/SkeletonLoader/SuspenseLoader';
 import TableLoader from 'src/components/TableLoader/TableLoader';
 
 const AlternateAddresses = () => {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const pageData = useSelector(
     (state: RootState) => state.caseDetail.pageData?.[createKey(loanId, customerId)]
@@ -28,7 +33,7 @@ const AlternateAddresses = () => {
 
   useEffect(() => {
     if (!pageData?.addresses) {
-      dispatch(fetchAddresses(loanId, customerId));
+      dispatch(fetchAddresses(loanId, customerId, caseReferenceId, caseBusinessVertical));
     }
   }, [pageData?.addresses]);
 
diff --git a/src/pages/CaseDetails/components/MoreDetails/LoanAccountDetails.tsx b/src/pages/CaseDetails/components/MoreDetails/LoanAccountDetails.tsx
index 723ba632..a0228d16 100644
--- a/src/pages/CaseDetails/components/MoreDetails/LoanAccountDetails.tsx
+++ b/src/pages/CaseDetails/components/MoreDetails/LoanAccountDetails.tsx
@@ -29,7 +29,12 @@ import styles from './index.module.scss';
 
 const LoanAccountDetails = () => {
   const dispatch = useDispatch();
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const { isOpen, toggle } = useOverlay();
   const handleDrawerToggle = () => toggle();
   const pageData = useSelector(
@@ -40,7 +45,7 @@ const LoanAccountDetails = () => {
 
   useEffect(() => {
     if (!customerDocs) {
-      dispatch(fetchCustomerDocs(loanId, customerId));
+      dispatch(fetchCustomerDocs(loanId, customerId, caseReferenceId, caseBusinessVertical));
     }
   }, [customerDocs]);
 
diff --git a/src/pages/CaseDetails/components/PhoneNumber/RemoveNumberModal.tsx b/src/pages/CaseDetails/components/PhoneNumber/RemoveNumberModal.tsx
index 9969caf1..f72d0f4e 100644
--- a/src/pages/CaseDetails/components/PhoneNumber/RemoveNumberModal.tsx
+++ b/src/pages/CaseDetails/components/PhoneNumber/RemoveNumberModal.tsx
@@ -11,13 +11,18 @@ import { IRemoveNumberModalProps } from './interface';
 const RemoveNumberModal = (props: IRemoveNumberModalProps) => {
   const { isModalOpen, setIsModalOpen, callData } = props;
   const dispatch = useDispatch();
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
 
   const handleDeleteNumber = (number: string) => () => {
     dispatch(removeContact(customerId, number, setIsModalOpen, successCallback));
   };
   const successCallback = useCallback(() => {
-    dispatch(getTelephonesV2(loanId, customerId));
+    dispatch(getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical));
   }, []);
 
   return (
diff --git a/src/pages/CaseDetails/components/PhoneNumber/index.tsx b/src/pages/CaseDetails/components/PhoneNumber/index.tsx
index eccfd2bc..8fefb6e3 100644
--- a/src/pages/CaseDetails/components/PhoneNumber/index.tsx
+++ b/src/pages/CaseDetails/components/PhoneNumber/index.tsx
@@ -12,14 +12,20 @@ import styles from './index.module.scss';
 import cx from 'classnames';
 
 function PhoneNumberDetails() {
-  const { loanId = '', customerId = '' } = useParams();
+  const {
+    loanId = '',
+    customerId = '',
+    caseBusinessVertical = '',
+    caseReferenceId = ''
+  } = useParams();
   const dispatch = useDispatch();
   const telephones = useSelector(
     (state: RootState) =>
       state.caseDetail.pageData?.[createKey(loanId, customerId)]?.telephonesv2?.data
   );
   useEffect(() => {
-    if (!telephones) dispatch(getTelephonesV2(loanId, customerId));
+    if (!telephones)
+      dispatch(getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical));
     addClickstreamEvent(CLICKSTREAM_EVENT_NAMES.LH_Phone_PageLand);
   }, [loanId, customerId]);
 
diff --git a/src/pages/CaseDetails/feedbackForm/index.tsx b/src/pages/CaseDetails/feedbackForm/index.tsx
index cca9d15e..b1f5a43d 100644
--- a/src/pages/CaseDetails/feedbackForm/index.tsx
+++ b/src/pages/CaseDetails/feedbackForm/index.tsx
@@ -670,7 +670,9 @@ const FeedbackFrom = (props: FeedbackFromProps) => {
       dispatch(fetchFeedbackHistory(loanId, customerId, payload));
       dispatch(resetFeedbackQuestionTypes());
       dispatch(setSkipTracingInitialQuestions([]));
-      dispatch(getTelephonesV2(loanId, customerId, successCallBack));
+      dispatch(
+        getTelephonesV2(loanId, customerId, caseReferenceId, caseBusinessVertical, successCallBack)
+      );
       setSkipTracingType(null);
       localStorage.removeItem(LOCAL_STORAGE_KEYS.AMEYO_INTERACTION_ID);
       sessionStorage.removeItem(SESSION_STORAGE_KEYS.INTERACTION_ID);