249 lines
8.8 KiB
TypeScript
249 lines
8.8 KiB
TypeScript
import apiHelper from "@universal-call-sdk/common/lib/utils/apiHelper.ts";
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import {CallTransferData, RequestKeys} from "./types";
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import { RequestType } from "@universal-call-sdk/common/lib/types/Request.ts";
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import {v4 as uuid} from 'uuid';
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export const loginInAmeyo = (userId: string, password: string) => {
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console.log('loginInAmeyo', userId, password);
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if(!userId || !password) {
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return
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}
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/userLogin/login`,
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method: 'POST',
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requestKey: RequestKeys.AMEYO_LOGIN,
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requestType: RequestType.JSON,
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data: {
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domain: window.AMEYO_LOGIN_URL,
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userId: userId,
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token: password,
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userDetails: null,
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clientType: null,
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clientVersion: null,
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forceLogin: true,
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properties: null,
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captchaAuthenticationInputBean: null,
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requestId: null, // This has to be null
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}
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});
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};
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export const maintainHeartbeat = (sessionId: string, webcoreTimestamp: string, counter: number) => {
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const HEART_BEAT_REQUEST_TEXT = `7|0|8|${window.BASE_AMEYO_URL}/app/application_ui/|93B024BCBAF3AE5EFEC49890FE64CF5F|com.drishti.ameyo.common.ui.rpc.CommonGwtRpcService|keepAliveWithPingPush|java.lang.String/2004016611|java.lang.Integer/3438268394|${sessionId}|${webcoreTimestamp}|1|2|3|4|3|5|5|6|7|8|6|${counter}|${sessionId}|`;
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setInterval(() => apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyo40/service`,
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method: 'POST',
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requestKey: RequestKeys.AMEYO_HEARTBEAT,
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requestType: RequestType.RAW,
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data: HEART_BEAT_REQUEST_TEXT,
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headers: {
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'Content-Type': 'text/x-gwt-rpc; charset=UTF-8',
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'X-GWT-Permutation': '11B39EE372921423BCA4DF11986A500D'
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}
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}), 20000); //20s
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};
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export const setAgentOnBreak = (sessionId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/cc/userBreak`,
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method: 'POST',
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requestKey: RequestKeys.AMEYO_ON_BREAK,
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requestType: RequestType.JSON,
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headers: {
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sessionId: sessionId
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},
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data: {
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breakReason: 'Lunch',
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breakSubCause: null,
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sessionId: sessionId
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}
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});
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};
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export const attachOmniqueService = (sessionId: string, userId: string, campaignId: string) => {
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const OMNIQUEUE_TEXT = `7|0|9|${window.BASE_AMEYO_URL}/app/application_ui/|5B1786BFF89E87DC6EAAACDE629A89E2|com.drishti.ameyo.omniqueue.shared.CommonGwtRpcService|selectCamapign|java.lang.String/2004016611|[Ljava.lang.Integer;/1574882222|${sessionId}|${userId}|java.lang.Integer/3438268394|1|2|3|4|3|5|5|6|7|8|6|1|9|${campaignId}|${sessionId}|`;
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyoomniqueue/service`,
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method: 'POST',
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requestKey: RequestKeys.OMNIQUEUE_SERVICE,
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requestType: RequestType.RAW,
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data: OMNIQUEUE_TEXT,
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headers: {
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'Content-Type': 'text/x-gwt-rpc; charset=UTF-8',
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'X-GWT-Permutation': '11B39EE372921423BCA4DF11986A500D'
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}
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});
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};
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export const setAgentActive = (sessionId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/cc/userReady`,
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method: 'POST',
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requestKey: RequestKeys.AMEYO_AVAILABLE,
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requestType: RequestType.JSON,
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headers: {
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sessionId: sessionId
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},
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data: {
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sessionId: sessionId,
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status: 'Available'
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}
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});
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};
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export const getSipAccountInfo = (sessionId: string, userId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/voice/sipAccountInfos/getSipAccountInfo?info=false`,
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method: 'GET',
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requestKey: RequestKeys.SIP_ACCOUNT_INFO,
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requestType: RequestType.JSON,
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data: {},
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headers: {
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sessionId: sessionId,
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userId: userId
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}
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});
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};
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export const autoSelectExtension = (sessionId: string, userId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/voice/autoSelectExtension`,
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method: 'POST',
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requestKey: RequestKeys.AUTO_SELECT_EXTENSION,
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requestType: RequestType.JSON,
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data: {
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sessionId: sessionId,
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params: {'user.id': userId}
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},
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headers: {
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sessionId: sessionId
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}
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});
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};
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export const selectCampaign = (sessionId: string, userId: string, campaignId: string) => {
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const SELECT_CAMPAIGN_TEXT = `7|0|9|${window.BASE_AMEYO_URL}/app/application_ui/|5B1786BFF89E87DC6EAAACDE629A89E2|com.drishti.ameyo.omniqueue.shared.CommonGwtRpcService|selectCamapign|java.lang.String/2004016611|[Ljava.lang.Integer;/1574882222|${sessionId}|${userId}|java.lang.Integer/3438268394|1|2|3|4|3|5|5|6|7|8|6|1|9|${campaignId}|${sessionId}|`;
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyoomniqueue/service`,
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method: 'POST',
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requestKey: RequestKeys.SELECT_CAMPAIGN,
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requestType: RequestType.RAW,
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data: SELECT_CAMPAIGN_TEXT,
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headers: {
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'Content-Type': 'text/x-gwt-rpc; charset=UTF-8',
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'X-GWT-Permutation': '11B39EE372921423BCA4DF11986A500D'
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}
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});
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};
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export const setAutoStatus = (sessionId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/cc/setAutoStatusForUser`,
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method: 'POST',
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requestKey: RequestKeys.SET_AUTO_STATUS,
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requestType: RequestType.JSON,
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data: {userSessionId: sessionId, status: true},
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headers: {
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sessionId: sessionId
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}
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});
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};
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export const ameyoHangupUser = (sessionId: string, userCRTObjectId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/voice/hangupUser`,
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method: 'POST',
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requestKey: RequestKeys.HANGUP_USER,
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requestType: RequestType.JSON,
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data: {sessionId, userCRTObjectId},
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headers: {
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sessionId
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}
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});
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};
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export const ameyoDisposeCall = (sessionId: string, campaignId: string, crtObjectId: string, userCRTObjectId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/voice/disposeCall`,
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method: 'POST',
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requestKey: RequestKeys.DISPOSE_CALL,
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requestType: RequestType.JSON,
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data: {
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sessionId,
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campaignId,
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crtObjectId,
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userCRTObjectId,
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dispositionCodeId: 21,
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requestId: uuid(),
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dispositionParams: {},
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notes: ""
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},
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headers: {
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sessionId
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}
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});
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};
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export const getCampaignId = (sessionId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/sessionData/getAllSessionData`,
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method: 'GET',
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requestKey: RequestKeys.GET_CAMPAIGN_ID,
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requestType: RequestType.JSON,
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data : {},
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headers: {
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sessionId
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}
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});
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}
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export const getAllAgentsForTransferCall = (sessionId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/voice/getAllUserCampaignVoicePresencesByContactCenterId`,
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method: 'GET',
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requestKey: RequestKeys.GET_AGENTS_FOR_CALL_TRANSFER,
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requestType: RequestType.JSON,
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data: {},
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headers: {
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sessionId
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}
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});
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}
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export const logoutFromAmeyo = (sessionId: string) => {
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const LOGOUT_PAYLOAD_TEXT = `7|0|7|${window.BASE_AMEYO_URL}/app/application_ui/|C066834E4747CF348FD8D1A68865C24D|com.drishti.ameyo.common.ui.rpc.CommonGwtRpcService|doLogout|java.lang.String/2004016611|${sessionId}|Logout from UI|1|2|3|4|2|5|5|6|7|${sessionId}|`;
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyo40/service`,
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method: 'POST',
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requestKey: RequestKeys.LOGOUT_FROM_AMEYO,
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requestType: RequestType.RAW,
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data: LOGOUT_PAYLOAD_TEXT,
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headers: {
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'Content-Type': 'text/x-gwt-rpc; charset=UTF-8',
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'X-GWT-Permutation': '11B39EE372921423BCA4DF11986A500D'
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}
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});
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};
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export const transferCallToAgent = (data: CallTransferData, sessionId: string, crtObjectId: string, userCRTObjectId: string, campaignId: string) => {
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return apiHelper({
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url: `${window.BASE_AMEYO_URL}/ameyorestapi/voice/transferToUserInDifferentCampaign`,
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method: 'POST',
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requestKey: RequestKeys.TRANSFER_CALL_TO_AGENT,
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requestType: RequestType.JSON,
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data: {
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sourceCampaignId: campaignId,
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sourceCRTObjectId: userCRTObjectId,
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targetCampaignId: data?.campaignId,
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targetCRTObjectId: data?.targetCRTObjectId,
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transferredCRTObjectIds: [crtObjectId],
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requestId: uuid()
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},
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headers: {
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sessionId
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}
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});
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}
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