Merge pull request #31 from navi-commons/NTP-21033/hotfix-connected_call

Ntp-21033/hotfix for availability change

packages/adapter-ameyo/CHANGELOG.md

@@ -19,6 +19,46 @@ See [Conventional Commits](https://conventionalcommits.org) for commit guideline
 
 
 
+## 1.1.3 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/adapter-ameyo
+
+
+
+
+
+## 1.1.2 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/adapter-ameyo
+
+
+
+
+
+## 1.1.1 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/adapter-ameyo
+
+
+
+
+
+## 1.0.100 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/adapter-ameyo
+
+
+
+
+
+## 1.0.99 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/adapter-ameyo
+
+
+
+
+
 ## 1.0.98 (2025-01-03)
 
 **Note:** Version bump only for package @universal-call-sdk/adapter-ameyo

packages/adapter-ameyo/lib/api.ts

@@ -207,6 +207,21 @@ export const getAllAgentsForTransferCall = (sessionId: string) => {
     });
 }
 
+export const logoutFromAmeyo = (sessionId: string) => {
+    const LOGOUT_PAYLOAD_TEXT = `7|0|7|${window.BASE_AMEYO_URL}/app/application_ui/|C066834E4747CF348FD8D1A68865C24D|com.drishti.ameyo.common.ui.rpc.CommonGwtRpcService|doLogout|java.lang.String/2004016611|${sessionId}|Logout from UI|1|2|3|4|2|5|5|6|7|${sessionId}|`;
+    return getResponseWithoutCors({
+        url: `${window.BASE_AMEYO_URL}/ameyo40/service`,
+        method: 'POST',
+        requestKey: RequestKeys.LOGOUT_FROM_AMEYO,
+        requestType: RequestType.RAW,
+        data: LOGOUT_PAYLOAD_TEXT,
+        headers: {
+            'Content-Type': 'text/x-gwt-rpc; charset=UTF-8',
+            'X-GWT-Permutation': '11B39EE372921423BCA4DF11986A500D'
+        }
+    });
+};
+
 
 export const transferCallToAgent = (data: CallTransferData, sessionId: string, crtObjectId: string, userCRTObjectId: string, campaignId: string) => {
     return getResponseWithoutCors({

packages/adapter-ameyo/lib/assets/js/ajaxClient.ts

@@ -12,6 +12,7 @@ export enum MessagingType {
     ON_AMEYO_AGENT_ON_BREAK = 'onAmeyoAgentOnBreak',
     ON_AMEYO_FORCED_LOGOUT = 'onAmeyoForcedLogout',
     ON_AMEYO_CALL_TRANSFER = 'onAmeyoCallTransfer',
+    ON_AMEYO_AVAILABILITY_CHANGE  = 'onAmeyoAvailabilityChange'
 
 }
 
@@ -117,15 +118,14 @@ function extractUserCallModelUpdatedPush(rawResponse) {
         }
         if (jsonData?.pushType === pushResponseTypes.UserCCRuntimeUpdatedPush) {
             const payload = jsonData?.data;
-            //handle ameyo erroronous condition
+            //handle ameyo availablility changes
-            if (payload?.isOnBreak) {
+            window.postMessage({
-                window.postMessage({
+                type: messagingType.ON_AMEYO_AVAILABILITY_CHANGE,
-                    type: MessagingType.ON_AMEYO_AGENT_ON_BREAK,
+                data:{
-                    data: {
+                    isOnBreak: payload?.isOnBreak,
-                        reason: payload,
+                    reason: payload?.statusDescription
-                    }
+                }
-                });
+            })
-            }
         }
         if (jsonData?.pushType == pushResponseTypes.UserLoggedOffPush) {
             const payload = jsonData?.data;

packages/adapter-ameyo/lib/main.ts

@@ -19,7 +19,7 @@ import {
     setAgentActive, setAgentOnBreak,
     setAutoStatus,
     getCampaignId, ameyoDisposeCall,
-    getAllAgentsForTransferCall, transferCallToAgent
+    getAllAgentsForTransferCall, transferCallToAgent, logoutFromAmeyo
 } from "./api.ts";
 import {
     acceptSipCall,
@@ -39,7 +39,7 @@ class AmeyoAdapter implements IAdapter {
         onCallDisconnected: (data: StateType) => void;
         onCallIncoming: (data: StateType) => void,
         onAdapterReady: () => void,
-        onAgentAvailabilityChange: (isAgentAvailable: boolean) => void
+        onAgentAvailabilityChange: (isAgentAvailable: boolean, reason: string) => void
         onForcedLogout: () => void,
         onLoginFailed: (err: GenericObject)=>void
         onAgentsForCallTransfer: (data: GenericObject) => void
@@ -186,9 +186,6 @@ class AmeyoAdapter implements IAdapter {
         }
         if (payload?.data?.requestKey === RequestKeys.AMEYO_AVAILABLE) {
             setAutoStatus(this.sessionId);
-            this.isAgentAvailable = true;
-            window.postMessage({type: 'onAmeyoAvailabiltyChange', data: true});
-            this.callbacks.onAgentAvailabilityChange(true)
 
         }
         if (payload?.data?.requestKey === RequestKeys.OMNIQUEUE_SERVICE) {
@@ -198,13 +195,9 @@ class AmeyoAdapter implements IAdapter {
             autoSelectExtension(this.sessionId, this.userName.toLowerCase());
             this.callbacks.onAdapterReady();
             this.currentCallState = CALL_STATES.IDLE;
-            this.callbacks.onAgentAvailabilityChange(true);
-            window.postMessage({type: 'onAmeyoAvailabiltyChange', data: false},);
         }
         if (payload?.data?.requestKey === RequestKeys.AMEYO_ON_BREAK) {
             setAutoStatus(this.sessionId);
-            this.isAgentAvailable = false;
-            this.callbacks.onAgentAvailabilityChange(false);
             window.postMessage({type: 'onAmeyoAvailabiltyChange', data: false},);
         }
         if (payload?.data?.requestKey === RequestKeys.GET_AGENTS_FOR_CALL_TRANSFER) {
@@ -243,9 +236,11 @@ class AmeyoAdapter implements IAdapter {
             audioElement?.play();
 
         }
-        if (data?.type === MessagingType.ON_AMEYO_AGENT_ON_BREAK) {
+        if (data?.type === MessagingType.ON_AMEYO_AVAILABILITY_CHANGE) {
-            this.isAgentAvailable = false;
+            this.isAgentAvailable = !data?.data?.isOnBreak;
-            this.callbacks.onAgentAvailabilityChange(false);
+            this.callbacks.onAgentAvailabilityChange(this.isAgentAvailable, data?.data?.reason || '');
+            window.postMessage({type: 'onAmeyoAvailabiltyChange', data: this.isAgentAvailable,});
+
         }
         if (data?.type === MessagingType.ON_AMEYO_FORCED_LOGOUT) {
             this.callbacks.onForcedLogout()
@@ -275,7 +270,7 @@ class AmeyoAdapter implements IAdapter {
         this.callbacks.onAdapterReady = callback;
     }
 
-    registerOnAgentAvailabilityChange(callback: (isAgentAvailable: boolean) => void) {
+    registerOnAgentAvailabilityChange(callback: (isAgentAvailable: boolean, reason: string) => void) {
         console.log('registerOnAgentAvailabilityChange');
         this.callbacks.onAgentAvailabilityChange = callback;
     }
@@ -348,6 +343,10 @@ class AmeyoAdapter implements IAdapter {
             this.campaignId);
     }
 
+    logOut() {
+       logoutFromAmeyo(this.sessionId);
+    }
+
     private _appendTags: () => void = () => {
         const script = document.createElement('script');
         script.src = 'https://public-assets.np.navi-gi.in/jarvis/sip5ml.js'; // Assuming it's placed in the public folder

packages/adapter-ameyo/lib/types.ts

@@ -26,6 +26,7 @@ export enum RequestKeys {
     GET_CAMPAIGN_ID = "get_campaign_id",
     GET_AGENTS_FOR_CALL_TRANSFER = "get_agents_for_call_transfer",
     TRANSFER_CALL_TO_AGENT = "transfer_call_to_agent",
+    LOGOUT_FROM_AMEYO = 'logout_from_ameyo'
 }
 
 export type AmeyoInitializationOptions = {

packages/adapter-ameyo/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@universal-call-sdk/adapter-ameyo",
-  "version": "1.0.100",
+  "version": "1.1.3",
   "type": "module",
   "scripts": {
     "dev": "vite",
@@ -9,7 +9,7 @@
     "preview": "vite preview"
   },
   "dependencies": {
-    "@universal-call-sdk/common": "^1.0.51",
+    "@universal-call-sdk/common": "^1.0.54",
     "uuid": "^11.0.3"
   },
   "devDependencies": {

packages/adapter-ameyo/types/MessagingType.ts

@@ -7,6 +7,7 @@
     ON_AMEYO_AGENT_ON_BREAK = 'onAmeyoAgentOnBreak',
     ON_AMEYO_FORCED_LOGOUT = 'onAmeyoForcedLogout',
     ON_AMEYO_CALL_TRANSFER = 'onAmeyoCallTransfer',
+    ON_AMEYO_AVAILABILITY_CHANGE= 'onAmeyoAvailablityChange'
 }
 
 

packages/common/CHANGELOG.md

@@ -19,6 +19,46 @@ See [Conventional Commits](https://conventionalcommits.org) for commit guideline
 
 
 
+## 1.0.54 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/common
+
+
+
+
+
+## 1.0.53 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/common
+
+
+
+
+
+## 1.0.52 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/common
+
+
+
+
+
+## 1.0.51 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/common
+
+
+
+
+
+## 1.0.50 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/common
+
+
+
+
+
 ## 1.0.49 (2025-01-03)
 
 **Note:** Version bump only for package @universal-call-sdk/common

packages/common/lib/Interfaces/IAdapter.ts

@@ -8,7 +8,7 @@ class IAdapter {
     registerOnCallConnected(callback: (callState: GenericObject)=>void) {callback({})}
     registerOnCallDisconnected(callback: (callState: GenericObject)=>void) {callback({})}
     registerOnAdapterReady(callback: ()=> void) {callback()}
-    registerOnAgentAvailabilityChange(callback: (isAgentAvailable: boolean) => void) {callback(false)}
+    registerOnAgentAvailabilityChange(callback: (isAgentAvailable: boolean, reason: string) => void) {callback(false, '')}
     registerOnForcedLogoutListener(callback:()=>void) {callback()}
     registerOnLoginFailedListener(callback:()=>void) {callback()}
     registerOnAgentsForCallTransfer(callback: (data : GenericObject) => void) {callback({})}
@@ -21,6 +21,8 @@ class IAdapter {
     setOnBreak() {}
     setAvailable() {}
 
+    logOut() {}
+
     init(metricProcessor: (MetricsProcessor) | undefined, clickStreamProcessor: (ClickStreamProcessor)| undefined) {
         console.log('metric processor and click stream processor', metricProcessor, clickStreamProcessor)
     }

packages/common/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@universal-call-sdk/common",
-  "version": "1.0.51",
+  "version": "1.0.54",
   "type": "module",
   "scripts": {
     "dev": "vite",

packages/core/CHANGELOG.md

@@ -19,6 +19,46 @@ See [Conventional Commits](https://conventionalcommits.org) for commit guideline
 
 
 
+## 1.0.58 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/core
+
+
+
+
+
+## 1.0.57 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/core
+
+
+
+
+
+## 1.0.56 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/core
+
+
+
+
+
+## 1.0.55 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/core
+
+
+
+
+
+## 1.0.54 (2025-01-06)
+
+**Note:** Version bump only for package @universal-call-sdk/core
+
+
+
+
+
 ## 1.0.53 (2025-01-03)
 
 **Note:** Version bump only for package @universal-call-sdk/core

packages/core/lib/useCallSdk.ts

@@ -113,7 +113,7 @@ function UseCallSdk({AdapterClass, adapterOptions, metricsConfig, clickStreamCon
     }
 
 
-    function registerOnAgentAvailabilityChange(callback : (isAgentAvailable: boolean) => void) {
+    function registerOnAgentAvailabilityChange(callback : (isAgentAvailable: boolean, reason: string) => void) {
         adapter.registerOnAgentAvailabilityChange(callback);
     }
 
@@ -153,6 +153,10 @@ function UseCallSdk({AdapterClass, adapterOptions, metricsConfig, clickStreamCon
         adapter.unmuteCall();
     }
 
+    function logOut() {
+       adapter.logOut();
+    }
+
     function initialize() {
          let metricProcessor;
          let clickStreamProcessor;
@@ -207,6 +211,7 @@ function UseCallSdk({AdapterClass, adapterOptions, metricsConfig, clickStreamCon
         muteCall,
         unmuteCall,
         initialize,
+        logOut,
         setAvailable,
         getLatestCallState,
         setOnBreak,

packages/core/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@universal-call-sdk/core",
-  "version": "1.0.55",
+  "version": "1.0.58",
   "type": "module",
   "scripts": {
     "dev": "vite",