diff --git a/src/action/profileActions.ts b/src/action/profileActions.ts
index 0a17114b..fd84e8a2 100644
--- a/src/action/profileActions.ts
+++ b/src/action/profileActions.ts
@@ -51,6 +51,8 @@ export const getSelfieDocument = () => (dispatch: AppDispatch) => {
             approvalStatus,
           })
         );
+      } else {
+        dispatch(setApprovalStatus(ImageApprovalStatus.REJECTED));
       }
     })
     .catch((err) => {
diff --git a/src/screens/Profile/index.tsx b/src/screens/Profile/index.tsx
index 7cf9d7af..c64e4339 100644
--- a/src/screens/Profile/index.tsx
+++ b/src/screens/Profile/index.tsx
@@ -2,7 +2,6 @@ import React, { useEffect, useState } from 'react';
 import {
   Alert,
   Linking,
-  Modal,
   Pressable,
   ScrollView,
   StyleSheet,
@@ -53,7 +52,6 @@ const Profile: React.FC = () => {
     completedList: completeCasesList,
     caseDetails,
     supportLink,
-    isUploadingImage,
     pendingCases,
   } = useAppSelector((state: RootState) => ({
     originalImageUri: state.profile.originalImageUri,
@@ -130,7 +128,7 @@ const Profile: React.FC = () => {
     approvalStatus === ImageApprovalStatus.APPROVED;
 
   return (
-    <View style={[GenericStyles.fill, GenericStyles.whiteBackground]}>
+    <View style={[GenericStyles.fill]}>
       <NavigationHeader
         title={name}
         subTitle={phoneNumber}
@@ -158,9 +156,9 @@ const Profile: React.FC = () => {
             <TouchableOpacity
               activeOpacity={0.7}
               onPress={helpButtonClickHandler}
-              style={[GenericStyles.row, GenericStyles.centerAlignedRow, GenericStyles.p16]}
+              style={[GenericStyles.row, GenericStyles.p16]}
             >
-              <QuestionMarkIcon />
+              <QuestionMarkIcon style={GenericStyles.mt4} />
               <Text style={[GenericStyles.whiteText, styles.helpText, GenericStyles.fw500]}>
                 Help
               </Text>
@@ -194,7 +192,13 @@ const Profile: React.FC = () => {
           {numberOfCompletedCases
             ? completeCasesList.slice(0, 2).map((caseItem) => {
                 const caseDetailItem = caseDetails[caseItem.caseReferenceId] as CaseDetail;
-                return <CaseItem caseDetailObj={caseDetailItem} isCompleted={true} />;
+                return (
+                  <CaseItem
+                    key={caseItem.caseReferenceId}
+                    caseDetailObj={caseDetailItem}
+                    isCompleted={true}
+                  />
+                );
               })
             : null}
           {numberOfCompletedCases > 2 ? (
diff --git a/src/screens/notifications/NotificationItem.tsx b/src/screens/notifications/NotificationItem.tsx
index 1dbfd4e4..2f77ebec 100644
--- a/src/screens/notifications/NotificationItem.tsx
+++ b/src/screens/notifications/NotificationItem.tsx
@@ -144,11 +144,11 @@ const NotificationItem: React.FC<INotificationProps> = ({ data }) => {
     >
       {notificationIcon}
       <View style={[GenericStyles.pl16, GenericStyles.flex80]}>
-        <Heading type="h5" dark>
-          {templateName === NotificationTypes.VISIT_PLAN_UPDATE_NOTIFICATION_TEMPLATE
-            ? 'New visit plan created!'
-            : customerName}
-        </Heading>
+        {customerName ? (
+          <Heading type="h5" dark>
+            {customerName}
+          </Heading>
+        ) : null}
         <NotificationTemplate data={data} />
         <Text small>{getTimeDifference(scheduledAt)}</Text>
       </View>
diff --git a/src/screens/notifications/NotificationTemplate.tsx b/src/screens/notifications/NotificationTemplate.tsx
index 20710f3c..4aebb7be 100644
--- a/src/screens/notifications/NotificationTemplate.tsx
+++ b/src/screens/notifications/NotificationTemplate.tsx
@@ -1,9 +1,10 @@
-import { StyleSheet } from 'react-native';
+import { View } from 'react-native';
 import React from 'react';
 import Text from '../../../RN-UI-LIB/src/components/Text';
 import { INotification } from './NotificationItem';
 import { NotificationTypes } from './constants';
 import { formatAmount } from '../../../RN-UI-LIB/src/utlis/amount';
+import Heading from '../../../RN-UI-LIB/src/components/Heading';
 
 interface INotificationTemplateProps {
   data: INotification;
@@ -167,27 +168,40 @@ const NotificationTemplate: React.FC<INotificationTemplateProps> = ({ data }) =>
       );
     case NotificationTypes.VISIT_PLAN_UPDATE_NOTIFICATION_TEMPLATE:
       return (
-        <Text light>
-          for <Text dark>{date}</Text> with <Text dark>{caseCount}</Text> cases
-        </Text>
+        <View>
+          <Heading type="h5" dark>
+            New visit plan created!
+          </Heading>
+          <Text light>
+            for <Text dark>{date}</Text> with <Text dark>{caseCount}</Text> cases
+          </Text>
+        </View>
       );
     case NotificationTypes.AGENT_ID_APPROVED_TEMPLATE:
       return (
-        <Text light>
-          Your ID card has been approved. Head over to profile to checkout your ID card
-        </Text>
+        <View>
+          <Heading type="h5" dark>
+            ID card approved!
+          </Heading>
+          <Text light>
+            Your ID card has been approved. Head over to profile to checkout your ID card
+          </Text>
+        </View>
       );
     case NotificationTypes.AGENT_ID_REJECTED_TEMPLATE:
       return (
-        <Text light>
-          Your ID card has been rejected. Please upload your picture again for the ID card
-        </Text>
+        <View>
+          <Heading type="h5" dark>
+            ID card rejected!
+          </Heading>
+          <Text light>
+            Your ID card has been rejected. Please upload your picture again for the ID card
+          </Text>
+        </View>
       );
     default:
       return <Text>New notification</Text>;
   }
 };
 
-const styles = StyleSheet.create({});
-
 export default NotificationTemplate;
diff --git a/src/screens/notifications/constants.tsx b/src/screens/notifications/constants.tsx
index 2d71d384..8f5e715c 100644
--- a/src/screens/notifications/constants.tsx
+++ b/src/screens/notifications/constants.tsx
@@ -1,3 +1,5 @@
+import IDCardApproveIcon from '../../../RN-UI-LIB/src/Icons/IDCardApproveIcon';
+import IDCardRejectIcon from '../../../RN-UI-LIB/src/Icons/IDCardRejectIcon';
 import NewAddressIcon from '../../../RN-UI-LIB/src/Icons/NewAddressIcon';
 import NewTelephoneIcon from '../../../RN-UI-LIB/src/Icons/NewTelephoneIcon';
 import NotificationIcon from '../../../RN-UI-LIB/src/Icons/NotificationIcon';
@@ -50,8 +52,8 @@ export const NotificationIconsMap = {
   [NotificationTypes.LONGHORN_ALERTS_NEW_ENQUIRY]: <NotificationIcon />,
   [NotificationTypes.REVISIT_SCHEDULED_NOTIFICATION_TEMPLATE]: <NotificationIcon />,
   [NotificationTypes.VISIT_PLAN_UPDATE_NOTIFICATION_TEMPLATE]: <NotificationVisitPlanIcon />,
-  [NotificationTypes.AGENT_ID_APPROVED_TEMPLATE]: <NotificationIcon />,
-  [NotificationTypes.AGENT_ID_REJECTED_TEMPLATE]: <NotificationIcon />,
+  [NotificationTypes.AGENT_ID_APPROVED_TEMPLATE]: <IDCardApproveIcon />,
+  [NotificationTypes.AGENT_ID_REJECTED_TEMPLATE]: <IDCardRejectIcon />,
 };
 
 export enum WidgetStatus {